Marketing Operations Coordinator

Global Senior Manager, Learning, Capability & Career Development VisionSpring seeks an innovative and strategic Global Sr. Manager, Learning, Capability & Career Development to lead the design, development, and execution of learning experiences that accelerate employee growth, leadership readiness, and organizational capability across our global workforce. This is not a traditional training role. We are seeking a professional who is passionate about adult learning, capability building, and career development. The successful candidate will be responsible for designing learning ecosystems, competency-based curricula, and structured development pathways that enable employees to become effective in their roles faster while preparing them for future growth opportunities. Additionally, this role will work closely with the partner-facing team, which leads partner capacity building as part of our global strategy. The Global Sr. Manager will serve as the steward of VisionSpring Academy, ensuring that learning is directly connected to business priorities, employee career aspirations, performance outcomes, internal mobility, and succession readiness. This role will create meaningful learning experiences that support employees throughout their journey—from onboarding and role mastery to leadership development and career advancement. VisionSpring’s existing development philosophy emphasizes stretch assignments, job shadowing, mentoring, coaching, role expansion, and structured career pathways.  This position reports to the Global Vice President People & Culture based in the United States. About You  As Global Associate Director, Learning, Capability & Career Development, you are passionate about unlocking human potential and creating development experiences that drive measurable growth for individuals and the organization. You possess:

Deep expertise in adult learning theory, instructional design, and experiential learning methodologies. A demonstrated ability to design competency-based learning journeys that shorten time-to-competency and improve individual performance. Experience creating curriculum architectures, learning pathways, and capability frameworks for employees at different levels and career stages. A strong understanding of how learning connects to talent development, performance management, retention, engagement, internal mobility, and succession planning. Experience designing leadership development, manager effectiveness, mentorship, coaching, and career development programs. Exceptional project management skills with the ability to manage multiple global initiatives across cultures, geographies, and matrixed environments. Strong facilitation and presentation skills, with the ability to engage diverse audiences in both virtual and in-person settings. Excellent analytical skills and experience measuring learning effectiveness, capability growth, and training impact. Outstanding interpersonal skills and the ability to influence stakeholders at all levels of the organization. A customer-focused mindset and the ability to build strong relationships across functions and regions. High levels of discretion, professionalism, and integrity when handling confidential information. Strong proficiency in Microsoft Office applications and learning technologies, including Learning Management Systems (LMS).

About Us

VisionSpring increases lifelong earning, learning, safety, and well-being through eyeglasses for people vulnerable to poverty. We believe in the wonder of clear vision for everybody. We sell and deliver radically affordable optical products and services and develop markets for eyeglasses—a 700-year-old technology that has failed to reach 1 billion people in need of vision correction, most of whom live on less than $4 a day. We serve low-income consumers, not as beneficiaries but as customers. Our customers expect quality, affordable products and eyecare services, and will spend limited discretionary income for the immediate and tangible benefits of vision correction. As a social enterprise, we are purpose first. We blend philanthropic and earned revenue, draw on non-profit and business practices, and use sales and efficiency metrics and social impact measures to bring vision correction to ever more people. We catalyze collaborative action in an expansive, multisector partner network and use our evidence and experience to influence systems change and close the global clear vision gap. We believe in scaling our impact, not our organization. We are a lean team of doers. Our big goal: Everyone who needs eyeglasses will have them by 2050.

Job Requirements

7-10 years of progressive experience in Learning & Development, Talent Development, Organizational Development, Instructional Design, or a related field. Demonstrated experience designing adult-learning curricula, capability-building programs, and development pathways. Demonstrated experience working collaboratively with cross-functional global teams, both internal and external Experience building and facilitating virtual, classroom, and blended learning experiences. Experience managing global projects within a matrixed organization. Experience administering or utilizing Learning Management Systems (LMS). Strong background in learning evaluation, measurement, and analytics. Proven ability to influence stakeholders and drive adoption of development initiatives. Experience supporting culturally diverse and geographically dispersed teams. Bachelor’s degree in Human Resources, Organizational Development, Adult Learning, Instructional Design, Organizational Psychology, Education, or a related field preferred. Fluent English speaker with exceptional written and verbal communication skills.

Preferred Qualifications

Experience in an NGO, social enterprise, international development, healthcare, education, or mission-driven organization. Experience building leadership development, coaching, and mentorship programs. Experience creating competency frameworks and career architecture models. Experience supporting employees across Africa, South Asia, and global matrixed environments.

Success in this role will look likeWithin the first 24 months, the successful candidate will:

Strengthen VisionSpring Academy as a recognized global learning platform.  Reduce time-to-competency for key roles and new hires. Increase employee participation in career development opportunities. Improve manager capability in coaching and people development. Strengthen internal talent pipelines and succession readiness. Increase employee perception of growth and career opportunities. Demonstrate measurable business impact from learning investments.

Job Responsibilities Learning Strategy & Capability Building

Develop and execute VisionSpring’s global learning, capability, and career development strategy. Partner with leaders to identify organizational capability gaps and future workforce needs. Create competency frameworks and development pathways aligned with business priorities and organizational growth. Serve as the strategic owner of VisionSpring Academy and its learning portfolio. 

Curriculum Design & Learning Architecture

Design and develop engaging learning curricula for employees, managers, leaders, and functional teams. Create structured learning journeys that combine classroom learning, virtual learning, e-learning, coaching, mentoring, peer learning, stretch assignments, and experiential projects. Develop training materials including facilitator guides, participant workbooks, job aids, assessments, and digital learning resources. Ensure all learning experiences incorporate proven adult-learning principles and practical application.

Time-to-Competency & Performance Acceleration

Establish and champion a time-to-competency approach for key roles and development programs. Design onboarding and role-transition learning experiences that accelerate employee effectiveness. Create assessments and learning milestones that measure competency attainment and readiness for increased responsibility. Work with managers to reinforce application of learning in the workplace.

Career Development & Internal Growth

Design and maintain clear career pathways and development frameworks across VisionSpring. Create development tools that help employees understand growth opportunities and build meaningful career plans. Support programs such as mentoring, coaching, job shadowing, stretch assignments, role expansion opportunities, and leadership development initiatives. These development approaches are reflected within VisionSpring’s current career development framework.  Partner with HR and business leaders to strengthen succession readiness and internal talent mobility.

Learning Measurement & Analytics

Conduct learning needs assessments and capability analyses. Measure learning effectiveness through multi-level evaluation methodologies. Track and report on key metrics such as:  Learning participation Competency attainment Time-to-competency Internal mobility Leadership readiness Learning application and impact

Use data and insights to improve learning programs and investments continuously.

Facilitation & Program Delivery

Facilitate leadership, management, professional development, and culture-building programs globally. Support the expansion of digital, virtual, and blended learning experiences. Contribute innovative learning approaches that enhance engagement and knowledge transfer.

Special Projects

Lead and support strategic People & Culture initiatives related to organizational effectiveness, talent development, and employee growth. Complete special projects and assignments as required.

Job Benefits Compensation

Salary range will be disclosed to candidates invited for a preliminary interview.

To Apply

We want to know more than just what you have done. We want to know who you are. What are the passions and talents that draw you to this role? Please update your CV/résumé to include a phrase or sentence describing the business of each organization where you have worked. Applications without this information are disadvantaged in the process. Please submit a complete application, including a thoughtful cover letter, campaign portfolio, and CV/résumé. Please note, only candidates invited to interview will be contacted.

At VisionSpring, diversity, equity, and inclusion are directly aligned with our core value to advance equity. Our mission is predicated on removing a fundamental barrier to full economic and social participation—uncorrected blurry vision. The values that underpin our mission energize our commitment to a diverse and inclusive team. A diverse team also allows VisionSpring to approach problems with nuance and develop unique insights that drive an outsized positive impact in the world. We actively recruit, develop, and retain talented people from diverse backgrounds and support everyone in being exactly who they are. VisionSpring is an equal opportunity employer and welcomes people from all experiences, abilities, and perspectives to apply. <