Infrastructure Analyst (Data Services)
Must-have:CloudSecurity
Machine translation — original language: Portuguese.Show original
#WeAreVision 🧡Vision Cybersecurity: we are the beginning, the growth, and the success of technology infrastructure in Brazil 🚀We protect data, drive businesses, and strengthen our clients' future through innovation, technical excellence, ethics, and anticipation. We work daily to simplify complex challenges and ensure more security in the Enterprise market in Brazil.At Vision, we value knowledge exchange, continuous learning, collaboration, and protagonism. We are a team that believes in the power of connections, in the development of people, and in building an environment where every professional can grow, contribute, and generate real impact.We seek curious, committed people who want to evolve with us, contributing to making the digital world safer every day.We are a team made up of people who see beyond the obvious!🧡
Responsibilities and assignments
RESPONSIBILITIES:
- Support the administration of Windows Server and Linux servers, ensuring availability, performance, and security.
- Continuously monitor the availability, performance, and capacity of infrastructure and systems environments.
- Monitor environment compliance regarding the application of patches, updates, and security fixes.
- Execute the Patch Management process in Windows and Linux environments, including analysis, deployment, validation, and monitoring of updates.
- Monitor vulnerabilities, support their prioritization, and execute remediation actions according to criticality.
- Execute scheduled changes and preventive and corrective maintenance activities, following Change Management processes.
- Document procedures, evidence of updates, incidents, and executed activities.
- Act in the support, analysis, and resolution of medium-complexity incidents, ensuring compliance with established SLAs.
- Support processes for updating, hardening, and applying security fixes in operating systems and applications.
- Prepare technical documentation, incident records, operational procedures, and service reports.
- Escalate higher-complexity incidents to specialized teams, following up on their resolution.
- Suggest improvements to the environment and support the implementation of new functionalities.
- Prioritize and recommend actions to correct identified critical vulnerabilities.
Requirements and qualifications
EDUCATION:
Desirable Degree in Information Technology, Computer Networks, or related fields
RECOMMENDED:
- Experience in administration and maintenance of Windows Server and Linux environments.
- Experience in incident, request, and change management and resolution, following ITIL processes.
- Experience in applying updates, hardening, and security fixes on servers.
- Experience in Patch Management (Qualys and Vicarius).
- Experience in Office 365 Suite management.
- Experience in administration of corporate infrastructure services and Microsoft and Linux platforms.
- Experience in monitoring and operating critical environments in a 24x7 regime.
- Knowledge in administration of virtualized environments and hybrid infrastructure (On-Premises and Cloud).
- Good technical documentation and knowledge base update capacity.
- Ability to work in a team and provide support to different areas, with a good sense of urgency and ability to prioritize critical demands.
- Basic English for technical reading and operational support.