Technical Software Support Specialist

Responsibilities:

Manage day-to-day configurations, system customizations, data cleaning, and CSV imports within Odoo modules (Inventory, Manufacturing, Accounting, Helpdesk). Troubleshoot bugs, manage access levels, resolve user ticket requests, and coordinate complex system escalations with external developers. Build and update a centralized technical knowledge base and write standard operating procedures (SOPs) for end-users.

Requirements:

Bachelor’s degree in IT/Computer Science 2–4 years supporting software platforms Highly proficient in Odoo environment configurations, PostgreSQL, and basic Python troubleshooting