Change Management Professional

Responsibilities:

• Design and implement comprehensive change management plans for key business projects, including software rollouts, process updates, and organizational restructuring.
• Identify key internal stakeholders and partner with senior leaders to build alignment and visible sponsorship for upcoming changes.
• Conduct change impact analyses to evaluate how specific teams will be affected and measure organizational readiness before launch.
• Create clear, targeted communication plans and messaging to keep employees informed, engaged, and aware of why changes are happening.
• Collaborate with Learning & Development (L&D) teams to design training programs that equip employees with the skills needed for new workflows.
• Identify root causes of employee pushback and develop proactive coaching and mitigation tactics to resolve concerns.
• Track adoption metrics, gather post-launch feedback, and report change readiness and success rates to executive leadership.

Requirements:

• Bachelor’s degree in Business Administration, Human Resources, Organizational Psychology, Communications, or a related field.
• 3-5 years of experience in change management, project management, organizational development, or internal communications.
• Change management certification such as Prosci (ADKAR), CCMP, or APMG is strongly preferred.
• Solid understanding of change management principles, methodologies, and tools.
• Exceptional written and verbal communication skills, with the ability to translate complex technical shifts into simple business terms.
• Strong active listening abilities, empathy, and the capacity to influence stakeholders at all levels without direct authority.