Aftersales Technical Service Manager

Your tasks

Technical Service Management

• Lead and manage after-sales technical service activities for VinFast electric vehicles.
• Provide technical guidance and support to authorized dealers, service centers, and field service teams.
• Manage the diagnosis, investigation, and resolution of complex vehicle technical issues, including recurring failures and critical field cases.
• Develop and implement technical service procedures, diagnostic guidelines, repair instructions, and troubleshooting...

Requirements

Education

• Bachelor's degree or above in Automotive Engineering, Mechanical Engineering, Electrical Engineering, Mechatronics, Electronics, or a related technical field.

• Minimum 3–5 years of experience in automotive after-sales service, technical support, vehicle engineering, or automotive service operations.
• Experience working with electric vehicles, hybrid vehicles, or automotive electrical and electronic systems is strongly preferred.
• Experience supporting dealer networks, service centers,...