Head of IT Service Delivery

• About this job

Head of Service Delivery is accountable for the end-to-end IT service experience across all campuses, ensuring reliable, high-quality, and user-centered services that directly support teaching, learning, and school operations.

This role translates technology strategy into operational execution, owns service performance outcomes, and leads continuous improvement through data, governance, and strong...

• KNOWLEDGE

Qualification: Bachelor's degree or equivalent professional experience preferred.

• EXPERIENCE

Required

• Demonstrated experience leading IT service delivery in a multi site environment
• Strong understanding of IT support, service management, and operations
• Experience in server and network infrastructure management
• Proven ability to lead distributed teams. Proven ability to lead distributed teams

Preferred

• Experience operating...