Senior Manager, Dimensioning and Performance

Company Description

Vidéotron, one of the leading telecommunications companies in Canada, maintains a unique and privileged relationship with the population and is, moreover, highly esteemed by its customers as the most admired telecommunications company of Quebecers.

Working at Vidéotron means joining a constantly growing, cutting-edge technology company. It also means joining seasoned, multidisciplinary teams ready to share their knowledge.

Job Description

Our Senior Manager will be responsible for ensuring the dimensioning and performance of all networks, systems, and platforms within the Technology Division.

More specifically, their main responsibilities will be to:

• Develop, manage, and support a team of analysts and senior analysts to dimension the engineering platforms, systems, and networks, according to established performance criteria;
• Position their team as a business partner for other teams within the Technology Division in the function of network dimensioning and performance:
• - Take responsibility and lead their team to maintain a global view, allowing them to provide findings and, among other things, identify residual risks, relevant KPIs, actions and initiatives to be taken, and ensure follow-ups are conducted in the right place and at the right time.
• Lead the deployment of AI and the use and realization of associated gains within their dimensioning processes as well as within Wireline Network Engineering:
• - Support teams in identifying value-added tasks and projects
• Facilitate identification and training sessions for colleagues
• Understand business processes and the various available AI tools
• Develop their own AI skills and those of their team, and accelerate adoption through a ripple effect within their team and those of their partners
• Chair and administer the production milestone committee ("GoProd") for wireline networks;
• Participate in the performance and dimensioning evaluation of new products proposed by providers, new services developed by Vidéotron and all Québecor subsidiaries, and new projects and architectures developed by their colleagues in the Technology Division;
• Support the Technology Division teams in analyzing more complex operational problems;
• Follow their team's projects from start to finish, from planning and budgeting to closure and post-mortem phase, and ensure their execution without impact on our customers.

Qualifications

• Bachelor's degree in engineering or computer science with a specialization in telecommunications or equivalent training;
• 7 years of experience in telecommunications and the ability to demonstrate relevant skills related to telecommunications network dimensioning and performance;
• Seasoned manager with inspiring leadership and recognized skills in communication and team mobilization of specialized professionals, with a good sense of urgency and priority management;
• Ability to lead multiple projects simultaneously in collaboration with different sectors and providers;
• Analytical and synthesis skills, able to face ambiguity, make informed decisions, and simplify complex technical problems;
• Proficiency in English, advanced level (spoken and written); The employee will often have to communicate with English-speaking partners and colleagues outside of QC.

Additional Information

• Benefit from comprehensive group insurance according to your needs and a group retirement plan (depending on the position);
• Benefit from discounts on Vidéotron services of up to 80% as well as with our partners;
• Teleworking offered in hybrid mode, only 3 days in person required;
• Promote your health through the wellness program which values physical, psychological, financial, and social health;
• Benefit at all times from the employee assistance program for you and your family;
• Participate in impactful projects and take on challenges that will allow you to excel;
• Develop your full potential and imagine everything you can become within the Québecor family through our various career opportunities;
• Seize the opportunity to collaborate on the success of a company that shares your values by supporting, among other things, nearly 400 organizations!

Consult our activity report to get an overview of the projects you could contribute to!

We value your uniqueness!

We are committed to creating and maintaining an accessible, equitable, and inclusive workplace to represent the diversity within the community in which the company operates. We ensure an environment where every person is valued and respected for who they are, allowing them to reach their full potential. We look forward to discovering all the facets that make you a unique person!

We are dedicated to offering accessibility measures to those who request them. If you need accommodations at any stage of the process, do not hesitate to let us know during your first exchanges with us.