Field Service Technician (M/F)

About the company

Be part of a dynamic team where the focus is on achieving results and continuous improvement, but where fun and teamwork are also very important. It is a fast-paced environment, where everyone makes a contribution and where you can partner with others to achieve your strategic business goals. You will work in a leading global company, with a Manager who cares about you, your qualities, and will help you develop the best version of yourself.

Your tasks

Your challenge You will benefit from training and support at the beginning of your time at Videojet. Afterwards, you will be responsible for:

Your responsibilities

• Ensure the installation, troubleshooting, and maintenance of our range of inkjet, thermal transfer, and laser printers at our industrial and graphics customers within your sector.
• Act in an advisory role to our customers by proposing solutions to optimize the maintenance of their equipment.
• Use the IT systems provided to complete your visit reports.
• Work in close collaboration with the sales force to perform product trials and demonstrations for our customers.
• Support regional revenue objectives by promoting additional service contracts to customers.

Requirements

With a BTS/DUT degree (Electrotechnics - Automation), you ideally have similar experience in an industrial environment. You have good knowledge of technical English and IT (Office pack and networks). Rigorous and autonomous, you stand out through your organizational skills. Your dynamism, excellent interpersonal skills, and sense of service will be your main assets for this position. Ideally, you are based in the Bretagne Nord region (department 22: Saint Brieuc / Lamballe area).

What we offer

• Company health insurance
• Health protection/Life insurance
• Meal vouchers
• Profit-sharing and incentive schemes
• Company works council (CE)
• Company vehicle
• IT/communication tools (PC, Phone)
• Fuel card and Bip & Go badge

Other

Travel Travel to your customers from your home within your territory with a pre-planned schedule of team/customer meetings. Expect travel for approximately 95% of your time with occasional overnight hotel stays.