Office & Community Executive
About the company
Vidacity is a sustainability innovation hub and living lab that brings together businesses, innovators, communities and partners to explore and develop solutions for a more sustainable future. Through collaboration, experimentation and community engagement, Vidacity provides a platform for ideas to grow into practical solutions with real-world impact.
Your tasks
About the Role The Office & Community Executive supports the smooth day-to-day operations of Vidacity @ one-north. This role serves as the first point of contact for members and visitors, supports leasing and membership administration, and coordinates the people, spaces and equipment needed for events.
- Front-of-House and Office Operations
- Welcome members, visitors and clients, and manage day-to-day front-of-house enquiries.
- Keep shared spaces organised, presentable and ready for use.
- Work with Finance and Business Development on administrative matters, billing information and invoicing.
- Maintain leasing and tenancy records and support reporting requirements.
- Coordinate with Facilities Management to track maintenance schedules, report issues and follow up on repairs.
- Membership Management
- Manage administrative tasks for membership onboarding, renewals and access.
- Respond to membership enquiries and help members navigate the space and its services.
- Keep membership records up to date and coordinate billing and invoicing matters with Finance and Business Development.
- Build a welcoming and responsive experience for the one-north community.
- Event Operations
- Coordinate event logistics, including space readiness, room layouts and audiovisual setup.
- Liaise with clients and vendors to support the effective use of the venue.
- Host site recce visits and communicate space capabilities and operational requirements.
- Provide on-site operational support for events and ensure spaces are reset afterwards.
Requirements
- Relevant experience in office administration, facilities coordination, community management, events or a similar role.
- Good organisational and multitasking skills, with the ability to manage day-to-day operations and coordinate multiple activities.
- Strong communication and interpersonal skills, with a friendly and service-oriented approach.
- Able to work independently and coordinate effectively with internal teams, members, clients and vendors.
- Proficient in Microsoft Office and general administrative tools.
- Willingness to provide on-site support for events when required.
What We’re Looking For We are looking for someone who is organised, proactive and people-oriented, with a strong sense of ownership in keeping the office and shared spaces running smoothly. The ideal candidate enjoys interacting with people, coordinating different stakeholders and creating a welcoming environment for the Vidacity community.
Other
Located at one-north, Vidacity offers a collaborative environment for organisations, members and partners to connect, exchange ideas and host events.