Branch Managers in Mfi
Your tasks
We are seeking an experienced, result-oriented, and highly motivated Branch Manager to oversee the daily operations of our microfinance branch. The successful candidate will be responsible for driving business growth, managing loan portfolios, supervising staff, ensuring effective loan recovery, maintaining excellent customer relationships, and ensuring compliance with the institution's policies and regulatory requirements.
- Oversee the day-to-day operations of the branch to ensure efficiency and profitability.
- Develop and implement strategies to achieve branch targets for loan disbursement, savings mobilization, customer acquisition, and loan recovery.
- Monitor the branch loan portfolio and ensure effective management of Portfolio at Risk (PAR).
- Supervise, motivate, and evaluate Branch Officers, Field Officers, Credit Officers, and other branch staff.
- Ensure proper loan appraisal, credit assessment, approval processes, and disbursement procedures in line with company policies.
- Monitor overdue loans and coordinate recovery activities to minimize loan defaults.
- Prepare and submit accurate periodic reports on branch performance, loan portfolio, collections, and operational activities.
- Ensure compliance with internal policies, operational procedures, and applicable regulatory requirements.
- Build and maintain strong relationships with customers, business partners, and community stakeholders.
- Identify business opportunities and develop strategies to expand the branch's customer base and market share.
- Conduct regular branch meetings, staff performance reviews, and customer visits where necessary.
- Identify operational risks, investigate irregularities, and implement appropriate corrective measures.
- Ensure proper documentation, record keeping, and accurate use of the institution's management information system.
- Ensure that the branch meets its financial, operational, and customer service objectives.