On-call Rental Support for Victoriahem

About the position In the role of Rental Support, you will gain a unique insight into parts of the rental process, with a particularly strong emphasis on the areas where your service-oriented attitude will truly shine. Your tasks are to contact potential tenants regarding the value of choosing our homes specifically. You will:

• Actively call new customers who have expressed interest in being contacted, with the goal of building trust and stimulating rentals
• Work with both inbound and outbound calls to ensure fast and personal contact with potential tenants
• Be prepared to handle customer service tasks and answer questions from both existing and potential tenants

You will become part of a dedicated team, where collaboration and a spirit of service permeate our daily work. Together with your colleagues, you will work in an open and modern office environment, where we always strive to provide the best possible service to our tenants.

We see that you are flexible and also have the possibility to work in the customer service department, where you meet tenants via inbound calls and email. You will help manage inquiries, fault reports, and administrative matters with the goal of creating a positive customer experience, building trust, and ensuring a high level of service in every contact.

The position is a consultancy assignment via Adecco starting immediately. Working hours are flexibly scheduled Monday-Sunday, and you will work on an as-needed basis.

About you We are looking for someone who combines a strong sales instinct with a genuine sense of service. You are goal-oriented and service-minded and thrive in a dynamic environment. We would prefer if you have previous experience in customer contact. You are computer literate and can quickly familiarize yourself with new systems. We see that you have the ability to build relationships and create trust – both with our tenants and your colleagues! To succeed in the role, you need to have good communication skills, be solution-oriented, structured, thorough, and have an eye for detail. To thrive in the role, you need to appreciate having many points of contact, have a positive attitude, and be able to contribute to a good atmosphere in the workplace.

• You enjoy working with people and have the ability to quickly build strong relationships
• You are communicative, persuasive, and have a natural ability to sell ideas – both in Swedish and English
• You are a student or have another primary occupation of at least 50%
• You have at least three semesters left in your current education
• Experience in customer contact and a background in goal-oriented work is meritorious

We will place great emphasis on personal suitability. Selection takes place continuously.

About Victoriahem Read more about us as an employer and company on our website.

Contact Information If you have questions about the position or the recruitment process, you are warmly welcome to contact the responsible recruiter:

Maja Svensson via maja.svensson@adecco.se

If you have questions regarding registration, please contact support via info@adecco.se

Welcome with your application!