Client Care Coordinator
The Veterinary Eye Center of Massachusetts seeks to welcome a full time Client Care Coordinator to our talented team in Newton, providing best in class ophthalmic care for dogs and cats. The practice is the first standalone referral ophthalmology practice in the region.
We are a staff of inspired veterinary professionals, practicing modern medicine in a state of the art and collaborative environment, ensuring you have the tools, technology, and support needed to succeed, grow and thrive.
The role is responsible for working collaboratively with our clinical staff and doctors as well as independently in ensuring the smooth daily operations of the practice – it is a wonderful opportunity to use and expand your skills and bodies of knowledge in a boutique specialty environment.
What We Offer to the Client Care Coordinator:
$20 - $23/hr.
Four day workweek
Comprehensive medical, dental and vision coverage
Generous paid time off
Paid Parental Leave
401(k) with a company match
Wellness and mental health resources and support
Employee pet discounts
Scrub allowance
No overnight, weekend, or on-call shifts
An organization that supports you and nurtures your talents and strengths
What You’ll Do:
Greet clients and patients, deliver best in class customer service, and make sure all client questions are answered in an informative and friendly manner
Communicate and collaborate with staff regarding patient care and client questions
Document communications and conversations
Maintain common areas
Perform intake/discharge duties
General administrative duties
Answer multiple phone lines
Fill/dispense medications per doctor’s orders
Manage the appointment schedule
Receive payments for services rendered
What We Need:
Someone with 1 year or more of veterinary experience in a client facing role preferred - Other client facing experience considered
A candidate with highly evolved written/verbal communication and organizational skills
Someone that is comfortable around all types of animals – primarily dogs and cats
A person who is exceptionally organized and has a keen eye for detail
Someone with the ability to adapt and work well in a busy environment
A passion for animals
If you enjoy working closely with people, their pets, and share our values, we’d love to hear from you and discuss your talents - We look forward to speaking with you!
Come as You Are:
We provide equal opportunities for everyone who applies to and works for Team VEC, regardless of age, sex, sexual orientation, gender identity, gender expression, race, color, national origin, physical or mental disability, pregnancy or parental status, marital status, genetic information, religion, political affiliation, military or veteran status, or any other law-protected consideration that makes you, You.