Supervisory Financial Management Specialist - Accounts Management Manager

The Supervisory Financial Management Specialist position is located within the Consolidated Patient Account Center (CPAC) serving as the Accounts Management Manager for the Accounts Management Department. The CPAC is a regionally consolidated business entity designed to enhance revenue within the Veterans Health Administration (VHA).

Major duties

Duties include, but are not limited to: Reviews laws, rules, and regulations related to billing and collections for healthcare services. Develops and/or interprets guidance on financial management aspects in a healthcare environment. Develops criteria for evaluating the effectiveness of a program. Identifies and develops ways to resolve problems or cope with issues which directly affect the accomplishment of principal program goals and objectives. Negotiates effectively with management to accept and implement recommendations where the proposals involve substantial agency resources, require extensive changes in established procedures, or may be in conflict with the desires of the activity studied. Presents highly complex data to members of senior management and executives, special interest groups such as Veterans Service Organizations, etc. Provides input to the annual goal-setting process. Plans, schedules, and carries out the necessary work of the functions under his/her purview. Develops work plans, goals, and objectives for the long-range implementation and administration of the program. Plans the most significant administrative management aspects to insure successful program implementation. Provides input to the annual goal-setting process. Analyzes and evaluates information needs in order to develop appropriate report content, timing, format and delivery. Develops and implements analytical reporting applications that complement and enhance CPAC and client reporting capabilities. Utilizes written communication skills to prepare a wide variety of written products such as complex reports, memoranda, program recommendations, reprogramming justification, etc. Performs other related duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Supervisory Probationary Period: Selectee may be required to serve a one-year supervisory probationary period.

Work Schedule: Monday - Friday, 8:00 am - 4:30 pm

Compressed/Flexible: May be available at supervisor's discretion

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Financial Management Specialist - Accounts Management Manager/PD247230

Relocation/Recruitment Incentives: Not authorized

Critical Skills Incentive (CSI): Not approved

Permanent Change of Station (PCS): Not authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/15/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-11, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Experience that provided comprehensive knowledge of the principles, practices, laws, rules and regulations related to billing and collections for healthcare services and the submission of healthcare claims.
• Experience that provided knowledge and understanding of the full range of healthcare support functions and operations such as: accounts receivable management, billing, health information management, patient access, compliance, insurance, financial reporting, etc.
• Experience that provided detailed, intensive knowledge of the policies, precedents, goals, objectives, regulations, and guidelines of a functional area such as financial oversight, budget formulation, and/or budget execution sufficient to analyze and evaluate continual changes in program plans and funding and their effect on financial and program milestones, and analyze financial and budgetary relationships to develop recommendations for financial and/or budgetary actions under these types of conditions and time pressures.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Requirements

You must be a U.S. Citizen to apply for this job

To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Selective Service Registration is required for males born after 12/31/1959

Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process.

Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.