Management and Program Assista

The Management and Program Assistant serves under the Associate Chief of Staff (ACOS), Pulmonary, Gastroenterology, and Cardiology sections. Incumbent will work with very limited supervision and will often be required to make independent decisions while assigned to this position. Duties are an expansion of the overall responsibilities of the ACOS for Medicine and the assigned Section Chiefs.

Major duties

Major duties include, but are not limited to: Perform work involving the collection, compilation, and/or tracking of data and statistical information in support of the organization's operation. Develops tracking systems for all program specific data to track suspense's on items such as service level goals, project milestones, progress reports, compliance strategies, workload assessment, complication databases, and quality assurance information. Coordinates the credentialing and privileging process for Medicine service and processes applications for the Medical Residency Program. Responsible for maintaining the data tracking spreadsheets based upon policies and procedures set by Education Service and the Office of Academic Affiliations. Functions as a service timecard coordinator ensuring timely submission of all timecards for final approval. Manages and troubleshoots initial entries for both systems requiring knowledge of the systems and requirements for issuance of PIV cards, computer accounts, and the routing and approval procedures. Provides ongoing support pertaining to policies and procedures related to supplies for the service. Receives, schedules, refers, and contacts members of the staff, agency, and persons outside the agency ranging from other government agencies to the general public. Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication. Schedules or coordinates meetings/conferences. Researches and provides background on subject matter of meetings without direction.

Work Schedule: Monday-Friday, 8:00 a.m. -4:30 p.m.

Compressed/Flexible: Not Available

Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Management and Program Assista/PD10736S

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/12/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge to recognize what information is or is not relevant to the problem at hand; coordinating the work of the office with the work of the other subspecialties; maintenance and development of various administrative standard operating procedures using knowledge of established requirements and functions of the organizations involved; knowledge of the purposes, objectives, and requirements of various organizational programs such as academic residency program. Skill in applying basic data gathering methods to collect various types of factual information and ability to plan the steps to take, identify problems from collected data and select solutions from alternatives in guidelines.

You will be rated on the following Competencies for this position:

• Customer Service
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Reading Comprehension
• Reasoning
• Self-Management
• Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and carrying of light items like papers or books. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Requirements

You must be a U.S. Citizen to apply for this job

To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Selective Service Registration is required for males born after 12/31/1959

Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.