Fisher Housing Manager

The Fisher House Program provides temporary accommodations and support for families, support persons and Caregivers of Veterans and Active Duty Military receiving treatment at major military and VA medical facilities. VA Fisher House accommodations are provided at no cost to guests and located within walking distance of the treatment facility. The Housing Manager serves as supervisor of the Fisher House program reporting directly to the facility Assistant Director.

Major duties

Duties include but are not limited to: The Housing Manager is responsible for the financial, operational, and managerial processes involved with the Fisher House program. The Housing Manager collaborates with Facilities Management, Engineering, Interior Design and facility leadership to develop and manage long- and short-range Fisher House budgets, including costs of daily operations, maintenance and periodic refurbishments. The Housing Manager is responsible for identifying the appropriate course of action to address the issue or complete the task at hand. The Housing Manager oversees the day-to-day operations of the Fisher House Program to include creating and maintaining a staffing schedule, creating and maintaining an activity calendar, scheduling activities and volunteer events to support Fisher House guests; and scheduling transportation for Veterans and families. The Housing Manager conducts management reviews of the Fisher House program to identify problems and initiate corrective actions. The Housing Manager serves as a primary medical facility representative and community partner liaison to the community at large regarding Fisher House matters. The Housing Manager is responsible for providing a safe and comfortable environment for Veterans, Active Duty Servicemembers and their support persons to relax and socialize outside of the clinical hospital setting. The Housing Manager identifies guest issues, problems, or conditions and seeks alternative solutions based on evaluation of the intent of applicable rules, regulations and procedures. The Housing Manager provides administrative and task supervision to staff, volunteers and contractors assigned to the Fisher House program. The Housing Manager oversees the orientation of new Fisher House guests, employees, volunteers & contractors, maintaining a thorough knowledge of the operation of all medical facility outpatient clinics and inpatient units and acting as a liaison between administrative and clinical staff. Physical aspects associated with work required of this assignment are typical for the occupation and would generally not require a pre-placement examination. Work Schedule: Monday-Friday, 7:30 a.m. to 4 p.m. Virtual: This is not a virtual position. Position Description/PD#: Fisher Housing Manager/PD99946A Relocation/Recruitment Incentives: Not Authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement 09/18/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Responsible for the financial, operations, and managerial processes involved with the Fisher House program;
• utilizes resources to effectively and efficiently maintain services to achieve VA facility, Fisher House Foundation and VHA program goals;
• builds and manages workforce based on program goals, budget considerations, and staffing that supports optimal program operations and the needs of the Fisher House program and guests;
• collaborates with Facilities Management, Engineering, Interior Design, and facility leadership to develop and manage long and short range Fisher House budgets including costs of daily operations, maintenance and periodic refurbishments;
• reviews current expenditures of operations, maintenance functions, estimating cost and developing managing the annual budget to accomplish the operations and functions;
• manages the control point and tracks utilization of budget;
• responsible for coordinating Fisher House accommodations for a large complex VA facility that serves as a VISN, regional, and national referral center for Veterans traveling for specialty care;
• responsible for providing a comfortable environment for Veterans, Active Duty Service members, their family members, and caregivers to relax and socialize during the Veteran's hospitalization or extended episode of care;
• oversees the day-to-day operations of the Fisher House Program to include creating and maintaining a staffing schedule, creating and maintaining an activity calendar;
• scheduling activities and volunteer events to support Fisher House guests; and
• scheduling transportation for Veterans and families.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.