Barista/Service Executive
Your tasks
Overview The Barista/Service Executive ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Barista/Service Executive assists with the running of the floor, the coffee bar, and ensures smooth operations. The Barista/Service Crew has a deep passion for coffees and service.
-Ensure smooth and pleasant ordering experience -Ensure accurate and professional delivery of food and beverages
-Assist with packing and delivery orders -Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction
-Ensure cleanliness and high hygiene standards of all service areas and equipment
Requirements
-Willing to go the extra mile for customers while gaining the respect and camaraderie of customers
- Excellent attitude and hardworking
- Very passionate about coffees, service, and food
- Motivated to want to delight and please all our different customers
- Attentive to details and meticulous to ensure smooth operations with minimal errors
- Good interpersonal skills so as to build good working relationships with colleagues and managers
- Good problem-solving skills to ensure continued operations in the face of challenges
What we offer
- Annual Leave
- $300 medical claims per year
- Medical Hospitalisation/Work Injury Insurance
- Staff meal allowance
- Yearly Increment upon good performance