Technical Product Owner

Prestigious position at one of the world’s largest banks. Stable, long-term projects. Competitive salary with a B2B contract. Hybrid work (6 days per month from the office in Cracow). Private healthcare and multisport card. Personal growth and development opportunities with the possibility to rotate between projects.

Daily tasks

• Own the vision, outcomes and roadmap for the enterprise scheduling and workload automation platform across build, run and continuous improvement.
• Manage demand intake and prioritisation across stakeholders, balancing feature delivery, resilience, controls, service improvements and technical debt.
• Lead product ownership for scheduling and workload automation capabilities supporting Linux, mainframe and other enterprise technology environments.
• Represent the needs of application, engineering, operations and scheduling communities in roadmap and investment decisions.
• Define and track measurable outcomes, including OKRs, KPIs and SLAs.
• Ensure work is clearly defined through epics, user stories, acceptance criteria and non-functional requirements.
• Lead cross-functional collaboration across engineering, infrastructure, architecture, operations and service management.
• Improve service performance, reliability, resilience, capacity and operational effectiveness.
• Work with operations and service management to improve incident, problem and change outcomes.
• Support major incidents, stakeholder communications, post-incident reviews and remediation tracking.
• Oversee platform lifecycle management, upgrades, migrations, onboarding and integration activity.
• Develop and promote standards, automation and self-service to improve the user experience and reduce time to onboard workloads.
• Identify and manage dependencies and risks across infrastructure, applications and other technology platforms.
• Ensure the capability aligns with the organisation’s risk and control framework, security requirements, resilience standards and regulatory expectations.
• Shape the operating model, governance and ways of working needed to manage the capability effectively.

Requirements

3-7 years’ experience as a Technical Product Owner, Product Manager, Value Stream Lead or equivalent senior technology delivery role. Proven experience owning a technical product, platform or service in a large-scale, complex environment. Experience managing products or services based on traditional on-premises technology, ideally across Linux, mainframe or similarly critical enterprise environments. Strong understanding of product ownership across the full lifecycle, including roadmap development, demand management, prioritisation, delivery and continuous improvement. Proven ability to manage a technical backlog, create well-defined epics and user stories, establish acceptance criteria, and prioritise technical debt. Experience leading cross-functional teams and managing capacity and dependencies to deliver agreed outcomes. Solid knowledge of production operations, including incident, problem and change management, monitoring, capacity, resilience and service continuity. Experience working in a regulated or control-focused environment, with a strong appreciation of risk, controls, audit, security and compliance requirements. Excellent stakeholder management and communication skills, with the ability to translate between engineering, operations, architecture and senior leadership. A pragmatic, accountable and delivery-focused approach, with the ability to make informed decisions and move work forward. Desirable experience Experience with enterprise scheduling, workload automation, workflow orchestration or batch-processing capabilities. Experience with BMC Control-M and/or IBM Workload Scheduler (IWS). Knowledge of mainframe scheduling, batch workloads, job dependencies, calendars, alerts, workload management and recovery. Experience managing services spanning both distributed and mainframe technology estates. Understanding of enterprise integration patterns, APIs, file-based integration or event-driven integration. Experience with Agile or Lean delivery practices. Experience defining and tracking OKRs, KPIs, SLAs or service health measures. Experience in financial services or another highly regulated industry.