Sales Admin Team Leader

Sales Administration Team Leader

An exciting opportunity for an experienced Sales Administration Team Leader to lead a busy order processing function within a highly regarded engineering and manufacturing environment. This role will oversee the end-to-end processing of customer orders ensuring exceptional levels of customer service while maintaining compliance.

The Sales Administration Team Leader will:

• Lead the Sales Order team to deliver accurate, responsive order processing.
• Develop and support the Sales Administration team, driving productivity and improvement.
• Process purchase orders and contracts through the ERP system, ensuring export compliance.
• Coordinate complex orders and delivery schedules with Engineering and Project teams.
• Track orders, delivery commitments and milestones, providing proactive customer updates.
• Oversee global shipments, export documentation and regulatory compliance.
• Ensure accurate, timely invoicing and achievement of monthly targets.
• Maintain compliance with company standards, policies and procedures.
• Deputise for the Sales Office Manager when required.

The Team Leader will have:

• Leadership experience with the ability to motivate and develop a team
• Strong customer service and communication skills
• Experience using ERP and CRM systems
• Excellent organisational and problem-solving abilities
• Engineering or manufacturing sector experience preferred
• Worldwide export experience advantageous

Hours are 8.30am – 5pm Monday to Friday, 1 hour lunchbreak.

Benefits offered:

• 25 days’ holiday plus BH
• a generous bonus and pension scheme
• Westfield Health Plan
• employee assistance programme
• life assurance
• cycle to work scheme
• recruitment referral scheme
• and Christmas shutdown.