Account Manager

Your tasks

In this role you’ll take ownership of client projects/programmes, building strong relationships while ensuring work is planned, coordinated and delivered to a consistently high standard.

The Account Manager will be

• Managing client accounts and overseeing multiple projects from planning through to successful delivery.
• Building strong client relationships and communicating proactively with key stakeholders.
• Developing project and account plans, coordinating resources and keeping priorities and deadlines on track.
• Managing client meetings, briefings, communications and follow-up actions.
• Supporting proposals and identifying opportunities to develop existing client accounts.
• Managing the commercial detail behind projects, including contracts, Statements of Work, purchase orders, forecasts and invoicing.
• Maintaining accurate client information and supporting wider business development and marketing activity.

Requirements

Availability to start on short notice needed We’re looking for an experienced Account Manager who thrives in a fast-paced, client-led environment and knows how to keep multiple projects, stakeholders and commercial priorities moving in the right direction.

You’ll need previous experience within a consultancy, agency or similar service led environment, where managing deadlines, changing priorities and client expectations is part of every day.

We’re looking for

• A proactive, energetic candidate with previous project/client delivery experience.
• Proven experience managing multiple client projects and competing priorities.
• A commercial mindset, with experience of proposals, pricing or working in a chargeable services environment.
• Excellent writing skills for creating content and developing instructional communications for clients and team members.
• First-class organisation, attention to detail and a strong sense of ownership.
• Confidence working with project planning and collaboration tools.

What we offer

The consultancy is offering

• On the job training, working on interesting strategy, culture and engagement projects for prestigious clients.
• A generous bonus scheme.
• 25 days holiday plus bank holidays.
• Hybrid working offered, 2 days in the office near Farnham in Surrey.

Other

The role will require travel to Europe for a few days at the end of November.