Quality Assurance & Improvement Officer
Quality Assurance & Improvement Officer
Location: West Midlands Rate: £300 to £400 per day via umbrella, negotiable depending on experience Contract: 3 to 4 months initially, with potential for extension Working Pattern: Hybrid, with a minimum of 2 days per week visiting care homes and providers across the area Start Date: ASAP
We are currently working with a local authority in the West Midlands who are looking to appoint an experienced Quality Assurance & Improvement Officer on an interim basis.
The role will sit within Adult Social Care and will focus on provider quality, quality assurance and improvement across the service.
Key Responsibilities
- Carrying out quality assurance visits and audits with care homes and other Adult Social Care providers
- Monitoring provider quality, compliance and contract performance
- Identifying areas for improvement and supporting providers with action and improvement plans
- Following up on quality concerns and monitoring progress against agreed actions
- Working closely with commissioning, operational and external partners, including CQC
- Supporting quality monitoring and reporting, including the use of audit and performance tools
- Providing clear evidence and recommendations around provider quality and service improvement
Essential Experience
- Recent experience within Adult Social Care
- Strong experience in quality assurance, quality monitoring or provider monitoring
- Experience working within commissioning or contract monitoring
- Experience carrying out provider visits, audits or quality assessments
- Experience using quality assurance or audit tools/frameworks
- Good understanding of CQC requirements and Adult Social Care quality standards
- Ability to work independently and hit the ground running
This is an excellent opportunity for an experienced Adult Social Care professional with a strong background in quality assurance, commissioning or provider monitoring.
If you are interested, please apply with your latest CV or get in touch for further information.