Housing Manager

Neighbourhood Manager x 2

We’re seeking two experienced Neighbourhood Managers to take ownership of a diverse housing patch, delivering a high-quality, customer-focused service across residential and mixed-tenure properties.

You’ll act as the face of the organisation within the community, managing around 650 homes and leading on all aspects of tenancy and estate management. This is a hands-on role where you’ll build strong relationships with residents, ensure compliance and safety standards are met, and respond to a wide range of housing issues.

• Contract Length: 4 weeks and 12 weeks initially
• Hours: Monday to Friday | 09:00 – 17:00 – approximately 3 days a week in the community
• Hourly rate: £29.70 (Umbrella)
• Location: Kent

Please note that an Enhanced Adults DBS is required for this role

Key Responsibilities:

• Manage the end-to-end customer journey, including tenancy visits and ongoing engagement
• Handle tenancy management matters such as ASB, safeguarding, disputes, and legal processes
• Carry out estate and property inspections, ensuring safety, cleanliness, and compliance
• Work closely with internal teams and external partners to resolve repairs and community issues
• Oversee estate services, including service charges, arrears queries, and contractor performance
• Represent the organisation at external meetings and support multi-agency working

The successful candidate will have:

• Experience within housing or tenancy management
• Confident managing complex cases including ASB and safeguarding
• Highly organised, able to manage your own patch independently
• Full UK driving licence and access to a vehicle required

If this opportunity is of interest, please apply with your up-to-date CV.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.