Customer Service Advisor
Customer Service Advisor
Leeds (Hybrid) | Competitive Salary
We're working with a private organisation recruiting for a Customer Service Advisor to join a friendly and growing team.
Key Responsibilities
- Handling inbound customer and technician calls
- Responding to email enquiries
- Booking repairs and providing updates
- Investigating and resolving customer complaints
- Liaising with internal teams to ensure excellent service
- Managing customer records and quotations
About You
- Previous customer service experience
- Excellent communication and listening skills
- Strong organisation and attention to detail
- Confident using IT systems
- Able to multitask and work effectively within a team
Benefits
Hybrid working
25 days holiday + option to earn/buy more
Annual salary reviews
Private medical insurance
Pension scheme
Free parking
Cycle to Work & Gym-Flex schemes
Full training provided