Import and Export Executive
About the company
Venkel Cargo is a logistics operator with a track record of more than 100 years in the sector. We specialize in integral supply chain management, offering strategic and efficient solutions for global trade. As an organization in constant evolution, we seek to incorporate professional talent that contributes to our solidity and vision of international growth.
Your tasks
Coordinate, manage, and provide integral follow-up to the customs clearance and logistics of shipments for assigned clients, acting as the single channel of communication to provide real-time status, resolve incidents, and ensure compliance with agreed conditions.
- Reception and review of documents sent by clients or logistics operators.
- Request pending documents or corrections to them when required.
- Opening of references in the system.
- Preparation and sending of advance payment requests.
- Follow-up on the generation of articles 23 and appointments for clearance.
- Internally transmit instructions received from our clients via the system or email.
- Preparation and sending of operations reports to our clients.
- Notify clients of any discrepancy presented in documentation or at the time of preparing the "previo" and await corrections or instructions.
- Verify that before clearance, additional expenses (storage, demurrage) are duly covered; otherwise, send an advance payment request.
Requirements
Verifiable previous experience in Customer Service within a Customs Agency, logistics sector, or foreign trade.
- Service vocation and excellent effective communication (oral and written).
- Knowledge of customs clearance processes and foreign trade documentation.
- High capacity for organization, sense of urgency, and incident resolution.
- Proficiency in Office software and customs systems.
What we offer
Employee Benefits
- Staff transportation (validate applicable route)
- Grocery vouchers
- Savings Fund
- Vision support
- Study scholarships (Bachelor's, postgraduate, or diploma)
- Life Insurance
- Scholarships for children of employees
- Funeral Expenses
- Birthday Day
Why should I join the Venkel Cargo team? You will be able to explore our training and development opportunities by joining a high-performance team.-Requirements- Minimum education: Higher education - Bachelor's Degree 4 years of experience Languages: English Age: between 23 and 59 years Keywords: directivo, mando, gobierno, regencia, executive, managing, ejecutivo, adquirente, negociante, tratante, comerciante, marchante, importations, imports, trader, dealer, importacion, export, exportacion
Other
CUSTOMER SERVICE EXECUTIVE Area: Customer Service | Customs: Querétaro | Location: WELLDEX PUERTO INTERIOR