Security Systems Technician

About the company

Vector Security A.E., a leading wholesale company of security systems products, with a presence in Greece and Cyprus, is looking to add a Technical Support specialist to its team.

Your tasks

The candidate will undertake the following responsibilities

• The suitable candidate will be actively involved in organizing the department's internal tasks and providing telephone technical support to the company's client base, which consists exclusively of professional security systems installers.
• Telephone after-sales customer service
• Telephone support and guidance to the installer in cases of product problems (troubleshooting)
• Informing & guiding the company's customers regarding the settings and tests required for the proper operation of the products (support)
• Checking product functionality (service)
• Participation in technical presentations, corporate events, and educational seminars held for the training of the company's customers
• Regular communication with suppliers regarding product functions
• Study and research of new products and technologies

Requirements

Required Qualifications We are looking for a Professional with a high sense of responsibility and:

• Final-year student or graduate of AEI/TEI/IEK in Electrical/Electronic or Informatics direction
• Very good knowledge of the English language
• Very good knowledge of PC
• Organizational skills and communication fluency
• Responsibility - consistency - team spirit

What we offer

Benefits

• Training on the company's security products (CCTV, Alarm, FireAlarm, AccessControl, Drones etc.) and on new systems
• Daily morning five-day employment
• Modern and friendly working environment with evolution prospects due to the continuous growth of the group
• Attractive compensation package depending on qualifications
• Private Health Insurance