Greet, welcome, and assist visitors, clients, and employees in a professional and courteous manner while maintaining a positive first impression of the company.
Manage the reception area to ensure it remains clean, organized, secure, and welcoming at all times.
Answer, screen, and direct incoming telephone calls, emails, and general inquiries promptly and professionally.
Register visitors, maintain visitor records, issue access badges where applicable, and ensure compliance with company security procedures.
Coordinate meeting room bookings, prepare meeting facilities, and manage office calendars, appointments, and visitor schedules.
Handle incoming and outgoing mail, courier services, document distribution, and other reception-related correspondence.
Coordinate with internal departments to facilitate visitor appointments, administrative requests, travel arrangements, and other office support activities.
Maintain accurate reception records, monitor office supplies for the reception area, and ensure timely replenishment of required materials.
Report facility, maintenance, security, or health & safety issues related to the reception area and ensure compliance with company policies and procedures.
Requirements
Maintain confidentiality of company information and perform other administrative and clerical duties assigned by the Administration Manager or immediate supervisor.
Bachelor’s degree in Business Administration, or a related field.
2 years of experience in administration, office management, or related role.
Professional presentable appearance with positive attitude is mandatory.