Operations Support Assistant

Working Location: Bukit Batok Care Home

Job Responsibilities

Assists the Operations Support Executive (OSE) to support the Centre Manager (CM) to ensure smooth delivery of all support services of the Care Home and maintain targeted performance standards

Assists to coordinate and execute various operational support services in providing day-to-day operations such as general facility cleanliness and maintenance management, equipment maintenance, food and laundry services for residents, general logistics support, safety and security services.

Assists to manage the outsourced vendors with the OSE, support the CM in regular performance meetings to ensure that contractors’ performance is up to stipulated service standards

Assist the OSE and CM to supervise and work closely with the following staff:

Facility Assistants and / or outsourced vendors to ensure and upkeep the cleanliness of the general and common areas of the Care Home premise(s)

Appointed maintenance contractors to provide proper and regular maintenance of all furniture, fixtures and equipment in the Care Home premise(s)

Security staff or outsourced vendors to ensure physical security of the Care Home premise(s)

Facility Assistants (Laundry) to ensure and maintain the proper laundering, folding and delivery of resident-related linen, clothing, curtains; maintenance of machinery, and coordinating of transport services to ensure timely exchange and delivery of soiled/clean linen. This includes management of drivers if the Care Home has catered for the headcount.

Healthcare/Facility Assistants or outsourced food vendors to ensure the safe and proper management, kitchen cleanliness, handling, plating and delivery of food to residents

Relevant staff on workplace safety and fire safety requirements to ensure compliance to organization and national requirements

Ensure proper upkeeping and maintenance of administrative records for food provision, laundry services, equipment maintenance, workplace and fire safety records

Adhere to procurement protocols for the procurement of equipment, supplies, etc, including preparation of documents required for procurement process, taking delivery and entering invoices for claims purposes

Assist OSE to collate monthly duty roster for the respective section within the operations department, and collate operational statistics and assist in the preparation of reports

Any other duties as assigned by the OSE, CM or Directors

Job Requirements

O Level / Nitec / entry level candidare

Proficient in Microsoft Office

Meticulous with an eye for detail

Good communication skills and able to work well with other

Knowledge of security operations, fire safety and work place health safety

Ability to troubleshoot basic M&E systems and perform simple maintenance

Candidates with experience in healthcare operations, facilities management, workplace safety or fire safety are preferred

We regret to inform that only shortlisted candidates will be notified.