Operation Assistant (6 months contract)

Location: Bukit Batok Care Home

The Operations Assistant (OA) assists in non-clinical administration, operations and logistics activities required to deliver the support and services to the healthcare team and residents of the Care Home.

The OA supports the Senior/Executive, Operations and/or Centre Manager (CM) to run and coordinate various operations support and administrative services in an effective and efficient manner in accordance to stipulated service requirements.

• Assists Senior/Executive, Operations to support the CM to ensure smooth delivery of all support and administrative services of the Care Home and maintain targeted performance standards.
• Assists to coordinate and execute various administrative and operations support services in providing day-to-day receptionist duties, procurement and logistics support, transport arrangement, stationery, office support and maintenance, admission services.
• Assists in managing the outsourced vendors with the Senior/Executive, Operations, support the CM in regular performance meetings to ensure that contractors’ performance is up to stipulated service standards.

Administrative Support

• Receptionist functions, including answering and redirecting enquiry calls and emails,
• Collection and distribution of mail
• Stationary management in terms of ordering, stock-taking, assisting in staff collection/distribution
• Invoices copy/ Good Received Note (GRN) filing
• Work closely with Operations Team to ensure smooth operations of nursing home and maintain targeted performance standards.
• Assist Senior/Executive, Operations in the maintenance of overall inventory and purchases required for daily operations, including proper tracking and updates of administrative records, general stores, office equipment and stationery. This includes tagging, tracking and management of inventory e.g. Fixed Assets.
• Assist Operations Team to liaise with the appointed maintenance contractors to provide proper and regular maintenance of all furniture, fittings and equipment in the nursing home premise(s) when required.
• Collate operational statistics and assist in the preparation of reports when required.
• To take on ad hoc functions and assist the CM or Head, Operations in other duties as required

1. SKILLS AND KNOWLEDGE

State the minimum acceptable proficiency for this job. Do not state incumbent-specific information.

Educational Requirements:

• Diploma. Candidates with Good O-Levels or Higher NITEC qualifications can be considered if previously equipped with more than 2 years’ relevant administrative experience performing similar functions

State other requirements/qualities such as personality traits, interests or skills required for the job:

• Proficient in Microsoft Office
• Meticulous with an eye for detail
• Good communication skills and able to work with others
• Demonstrated resilience in dealing with workplace adversity in a start-up environment

Years of Experience Required:

• About 2 to 3 years of relevant experience