Sales Administration Assistant (M/F)
Reporting to the Sales Administration Manager, the Sales Administration Assistant supports the wholesale development of Vanessa Wu by ensuring rigorous and qualitative follow-up of all commercial operations.
Working in direct contact with agents, distributors, and logistics providers, he/she guarantees the proper execution of orders, from entry to delivery, while ensuring customer satisfaction and loyalty.
This position requires both organizational rigor, a sense of customer service, and strong interpersonal skills, within a dynamic and collaborative environment.
- Commercial Management and Follow-up
Be the preferred contact person for sales agents
Contact customers to obtain payment for orders and enable their shipment
Enter and record payments in the ERP
Record commercial agreements and create customer accounts in the ERP
- Logistics Coordination and Stock Management
Coordinate with logistics providers to ensure the smooth running of shipments
Monitor stock levels and trigger replenishments if necessary
Manage disputes, returns, and exchanges where applicable
- Commercial Support and Professional Events
Create and update product sheets in the ERP
Produce the commercial book intended for agents (photos, references, arrival dates)
Organize and prepare participation in professional trade shows (logistics, coordination, product presentation)
Ensure coordination with other relevant internal departments to guarantee the smooth flow of information and consistency of actions (product arrivals, POS materials, B2B newsletters, etc.)
This list of tasks is non-exhaustive and may be supplemented according to the company's needs.
Profile Sought Bac +2 / Bac +3 (commerce, management, international, fashion.)
1 to 3 years of experience in ADV / commercial assistance / logistics
Excellent organization, autonomy, and priority management
Rigor, versatility, and ability to propose solutions
Strong interpersonal skills and ability to work in a team
Proficiency in Pack Office and ease with IT tools (ERP)
Fluent English (reading, writing, speaking), Spanish, Italian, and German are appreciated
Travel is to be expected to participate in professional trade shows, in France and internationally
https://www.welcometothejungle.com/fr/companies/vanessa-wu/jobs/assistant-commercial_groslay