medical office assistant

Education:

No degree, certificate or diploma.

Work setting:

• Private sector.
• Health care institution, facility or clinic.
• Office.

Tasks:

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Calculate billing charges.
• Provide emergency services.
• Perform data entry.
• Provide customer service.
• Perform basic bookkeeping tasks.

Computer and technology knowledge:

• Electronic medical records.
• MS Office.

Work conditions and physical capabilities:

• Ability to work independently.
• Fast-paced environment.
• Work under pressure.
• Repetitive tasks.
• Attention to detail.
• Combination of sitting, standing, walking.

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.
• Time management.
• Maturity.

Screening questions:

1. Are you available for shift or on-call work?.
2. Are you available to start on the date listed in the job posting?.
3. Are you currently a student?.
4. Do you have experience working in this field?.
5. Do you meet the language requirements listed in the job posting for the position (English or French)?.

Experience:

1 to less than 7 months.

Employment terms options:

• Evening.
• Shift.
• Morning.
• On call.
• To be determined.
• Weekend.

Health benefits:

• Dental plan.
• Health care plan.

Other benefits:

• Free parking available.
• Other benefits.