Community Manager

Why Valtech?

We are a company focused on innovation and experience - a trusted partner for major global brands. For those who are part of Valtech, we offer growth opportunities, a values-driven culture, an international career, and the chance to define the future of experiences. 

Here you will find an environment designed for continuous learning, relevant impact, and professional growth.

Whether creating new digital solutions, challenging standards, or building the next generation of experiences for clients, your work will contribute to the transformation of industries.

We are proud of: 

  The work we do and the innovation we promote

  Our values: share, care and dare

A culture that encourages creativity, diversity, and autonomy

Our global model without borders, which allows for integrated and fluid collaboration

We are looking for someone to join our team at the São Paulo office in the role of Community Manager - Health & Beauty | Temporary.

We are looking for a Community Manager to join our team and work directly with clients in the Health and Beauty sector, in a hybrid model.

Main responsibilities

Define and implement social media and communication strategies aligned with the brand objectives of the clients served.

Create clear and complete briefings for the design, content, and production teams, ensuring that the pieces reflect the client's strategy and positioning.

Monitor the development of pieces throughout the creative process, reviewing and validating alignment with the brand profile, tone of voice, and visual identity.

Manage the clients' presence on social media, ensuring consistency of language, positioning, and visual identity across all touchpoints.

Act as the main point of contact with the digital community, responding to comments, questions, and interactions quickly and efficiently.

Perform social listening, monitoring conversations, mentions, feedback, and community perceptions to identify opportunities and risks relevant to the client's business.

Monitor and analyze engagement, traffic, and community participation metrics, preparing reports and recommendations for strategy evolution.

Availability to participate in events and relationship initiatives that increase engagement and recognition of the brands served.

Collaborate closely with internal design, content, media, and account teams, as well as the client's Marketing and Communication teams, ensuring strategic consistency.

Maintain close contact with the client's Development and Commercial areas to follow launches, new products, and updates relevant to the community.

Identify trends in technology, social media, and digital media, proposing new communication and engagement opportunities.

Requirements

+4 years of experience in Community Management, Social Media, Communication, Digital Marketing, or related areas.

Experience in creating briefings and monitoring the development of pieces with design and content teams.

Practical experience in social media management for brands and in creating community engagement strategies.

Experience with social listening and monitoring online community conversations and perceptions.

Understanding of design and content production, with the ability to evaluate if pieces are aligned with the client's profile and tone of voice.

Excellent writing and communication skills, with mastery of different languages and content formats.

Ability to interpret traffic, engagement, and online community behavior metrics, transforming data into insights.

Analytical profile, attention to detail, and the ability to handle multiple demands simultaneously.

Completed higher education in Marketing, Communication, Journalism, Design, Public Relations, or related areas.

English at an intermediate to advanced level.

Spanish at an intermediate to advanced level.

Availability for a hybrid work model.

Differentials

Experience serving clients or brands in the health, beauty, wellness, or cosmetics sector.

Experience in agencies, digital consultancies, or companies with a strong presence in online communities.

Experience in creating and managing ambassador programs, user communities, or advocacy initiatives.

Experience in organizing in-person and/or digital events.

Knowledge of social listening tools, social media analysis, and user behavior.

Previous relationship with the press, influencers, and industry professionals.

English and/or Spanish at an advanced level.

If you do not meet all the requirements, we still encourage you to apply. At Valtech, we value diverse profiles and the will to learn.  

Our commitment to all people

We create experiences that cater to different profiles of people - and this also applies to our team. At Valtech, we seek to maintain an inclusive environment, where everyone has the necessary support to grow and develop their potential. 

We value the diversity of journeys and perspectives. If you want to know more about our initiatives, visit our site Explore our Diversity & Inclusion .

Your application process

After submitting your application, the Talent Acquisition team will review your profile. If your skills and experience are aligned, we will contact you for the next steps.

Your CV should highlight relevant experiences and knowledge. We do not request information such as age, gender, marital status, or photo. We evaluate candidates based on skills, experience, and potential.

⚠️ Attention: be alert to possible recruitment fraud. We only use official Valtech emails.

If you require accommodations in the selection process, simply indicate it in the application or inform your Talent Partner. 

About Valtech

Valtech exists to unlock new ways of experiencing the world.

We combine different practices, sectors, and cultures to help brands generate value in a digital world.

At the intersection of data, IA, creativity, and technology, we drive transformation for leading organizations such as L’Oréal, Mars, Audi, P&G, Volkswagen, Dolby, and others.

At Valtech, we don't just talk about transformation, we make it happen.

And our people are at the center of this impact, in an environment created so they can grow, innovate, and thrive.

Want to be part of the next chapter? Come join the team!