administrative support officer

Responsibilities: Answer and direct incoming phone callsGreet and assist customers in a professional mannerCreate and maintain organized customer files and recordsCheck-in vehicles being dropped off for repair workAssist shop manager as necessary (i.e., customer calls, vendors)Assist with coordination of parts orders and returnsFollow up with insurance companies on claims and paymentsPerform payroll tasks as neededData entry and input invoicesProvide general administrative support as neededMaintain a professional appearance and a neat work area Qualifications: One year or more in auto body or automotive industry preferredExcellent communication and interpersonal skillsKnowledge of general office equipment and basic computer skillsAbility to multitask and prioritize tasks effectivelyPositive and professional demeanorExperience with BodyshopConnect or other industry-specific repair management systems an asset Position Details: Full-time, Mon-Fri, 8:00 AM-5:00 PMCompetitive wage based on experienceCompany benefits plan available after probation