Client Services Director

Client Services Director / Accounts Director - Manchester - £Negotiable DOE

We are working with a growing top 40 accountancy and business advisory group seeking a commercially minded Client Services Director for its Manchester office.

Working alongside fellow Directors and an experienced accounts team, you will manage and develop a varied client portfolio, build lasting relationships and play a key role in winning new business. You will also lead and coach the team responsible for delivering a high standard of client service.

The opportunity is open to an ambitious Senior Client Manager or Senior Manager ready for a first Director appointment, as well as an established Director seeking a new challenge. Flexible hybrid working is available.

Client Services Director / Accounts Director - About the Firm

Our client is an established Top 40 accountancy and business advisory group with offices across the UK. The group has grown by bringing together like-minded practices, combining strong local client relationships with the resources and opportunities of a larger organisation.

In Manchester you will join a fast-paced, collaborative accounts team that works closely with its directors, within a group that backs its people with tailored learning, wellbeing support and a genuine commitment to its community. Strong values and a collaborative, progressive environment run through the way the firm works with its clients and with each other.

Client Services Director / Accounts Director - Responsibilities

Working closely with fellow directors, you will:

• Own and develop your client portfolio, becoming the trusted go-to adviser for a diverse mix of clients and getting to know their businesses in depth.
• Lead and oversee the accounts team producing the work, coaching and developing your line reports to deliver a consistently excellent service.
• Drive growth by retaining and expanding existing clients, building relationships and winning new work.
• Take ownership of business development: spotting opportunities, leading pitches and proposals and converting prospects into long-term clients.
• Work closely with fellow directors and other departments to support the overall delivery of services to your portfolio.
• Take on larger, more complex assignments with the support of the wider accounts team.
• Review processes and introduce more efficient ways of delivering services, helping the team work smarter as the portfolio grows.

Client Services Director / Accounts Director - Requirements

• ACA or ACCA qualified.
• Practice experience at Senior Manager or Director level, or as a Senior Client Manager ready to step up.
• Experience across a range of clients, including owner-managed businesses.
• A commercial mindset with a genuine appetite for winning client work.
• Leadership skills that energise, coach and develop a team.
• Strong communication skills and a collaborative approach to working with fellow directors and colleagues in other departments.

Client Services Director - Benefits & Opportunities

• Salary: £Negotiable DOE.
• Location: Manchester, with flexible hybrid working.
• Progression: opportunities to develop and progress within a growing group.
• Time off: a generous holiday allowance, an extra day off for your birthday and a holiday purchase scheme.
• Package: company pension, salary-sacrifice car scheme and salary-sacrifice private medical scheme.
• Development and wellbeing: tailored learning and development, a digital health and wellbeing app and a social and community calendar.