Junior Import and Export Analyst - Customer Support

Be part of our In house team!

Responsibilities and assignments Receive, analyze, and register import and export orders in the system. Check order information (values, Incoterm, shipment modality, payment, NCM, and documentation). Issue and monitor shipping instructions with suppliers and freight forwarders. Monitor schedules for shipment, collection, transport, and delivery of goods. Analyze and validate shipping documents (Invoice, Packing List, BL/AWB/CRT), requesting corrections when necessary. Send documentation and instructions for customs clearance and monitor the process until cargo release. Control deadlines, costs, cash outlays, foreign exchange closing, demurrage, and other process expenses. Schedule and monitor delivery to the customer and perform the administrative and financial closing of the processes. Check supplier invoicing and prepare cost spreadsheets and performance indicators. Keep customers informed about process progress, occurrences, and operational performance. Advise customers on issues related to customs legislation, tax classification, costs, and foreign trade processes. Coordinate maritime, air, road, and isotank transport bookings, according to operational needs. Support the issuance and verification of export documents, including preliminary analysis of letters of credit. Maintain updated controls, files, and systems, ensuring traceability and compliance of the processes.

Requirements and qualifications Minimum education: Completed Higher Education. Desirable education: pursuing Post-graduation. Knowledge of integrated systems Excel - intermediate level English - intermediate level

Additional information Benefits we offer: · Meal voucher. · Food voucher. · Medical and dental assistance. · Life Insurance. · Daycare assistance. · Transport voucher. · TotalPass.