Student Management Support Officer

V-SWIFT PTE. LTD.Singaporemycareersfuturepublished 10/15/2026

The Services required are set out as follows: Student Management

  • Assist the Discipline team in the overall management of the students’ discipline;
  • Assist the Discipline team to conduct house visits with school personnel and make follow-up contact with parents;
  • Manage students under in-school suspension, missing students and meltdown etc;
  • Establish structure for suspension through reflection and transition back to class.
  • Patrol the school premises to ensure student orderliness including routine traffic and canteen duties; free play areas and out of school (neighbouring blocks and playgrounds);
  • Be involved in case management for students identified as at-risk
  • Conduct investigations as part of case management (e.g. take statement from students, review CCTV footage) and prepare incident report;
  • Conduct spot-checks on students’ general neatness in appearance like attire and hair;
  • Assist the Discipline team in maintaining student discipline during school functions and activities;
  • Supervise / engage students with additional needs (SwANs) - selected case support;
  • Participate in student management meetings
  • Guide school staff to conduct investigations and manage student incidents/discipline
  • Any other ad-hoc duties that work to support the development of at-risk students as assigned by the Authorithy.

Personnel Expectation:

  • Engage students in respectful, positive and constructive manner.
  • Uphold confidentiality and procedural fairness during case investigations.
  • Maintain class orderliness.
  • Collaborate effectively with teachers and the Student Management Committee.

The Personnel should have the following skills and experience:

  • Able to speak, read and type incident reports in English;
  • Shall have minimally 3 years’ experience in enforcement agencies or uniformed service background, to provide comprehensive case management and disciplinary support, via a restorative practice approach;
  • Experience with young students and has the ability to build rapport with them and other school stakeholders;
  • Experience in a primary school environment and student management experience will be an advantage.
  • Experience working as part of a team and able to maintain work processes;
  • Basic ICT skills, able to perform data entries and log case incidents in Microsoft Office.