Assist the school's discipline team in conducting thorough fact-finding and investigations of student misconduct and bullying cases, in accordance with school guidelines and processes.
Document case findings accurately and maintain proper records for the school's reference.
Monitor and follow up on recalcitrant offenders
Address uniform and grooming issues and follow up with their parents
Over see school discipline during assigned hours
Student Engagement and Pastoral Care
Engage students involved in disciplinary cases, including offenders and victims, to provide pastoral support and guidance.
Build positive relationships with students, particularly those who are at-risk, to identify early warning signs of behavioral issues and surface these to the relevant school personnel.
Support the implementation of safety plans for affected students, including monitoring student well-being following disciplinary incidents.
Conduct regular patrols of school premises and nearby areas.
Supervision and Support
Supervise students on in-school suspension and detention
Oversee student guidance and engagement programmes as scheduled
Assist with student management, including supervision of students during school activities, recess and red box duties
Assist with review of school CCTV system during case management and investigation of cases.
Restorative Work and Counselling Support
Assist in facilitating restorative conversations and processes between offenders and victims, where appropriate and when the victim is ready.
Support the delivery of corrective counselling to help students understand the consequences of their actions and take responsibility for their behaviour.
Work alongside School Counsellors, Special Educational Needs Officers, Student Welfare Officers, Student Management Committee and the Student Development Team to provide follow-up support for students involved in disciplinary cases.
Parent Engagement
Facilitate timely and effective communication with parents and guardians regarding disciplinary cases, keeping them informed of the school's actions and follow-up measures.
Support the school in engaging parents as partners in the student's rehabilitation and behavioural improvement.
Collaboration and Coordination
Attend relevant meetings with the student management team, School Counsellors, Special Educational Needs Officers (SENOs), and other school personnel to stay informed of students who require additional support.
Liaise with external agencies when necessary such as REACH teams and Social Service Agencies (SSAs), where required, to deliver targeted support for students with higher needs
Administrative Support
Assist Internal Assessment Committee with escort duties during examinations as per shift schedule
Provide administrative and technical support as required during the assigned shift.
Additional Responsibilities
During HBL days and school holidays, officers will be attached to the School Admin Team and/or School Operations Team to assist with administrative tasks and operational duties as assigned
The proposed personnel should preferably have the following attributes:
Core attribute: Calm under pressure while handling challenging situation with stakeholders (parents) and students.
Able to engage positively with children under 16 and support behavioral development
Passionate about working with youths/children under 16, particularly students with behaviours, disciplinary or social-emotional challenges
Confident in managing challenging behaviours and handling difficult conversations
Comfortable conducting investigations, writing reports, and maintaining confidential case documentation
Conversant on how to use microsoft word/excel/ google drive and its ecosystem
Familiarity with restorative practices and case management processes
