Student Guidance Support Officer

V-SWIFT PTE. LTD.Singaporemycareersfuturepublished 09/03/2026

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The Services required areset out as follows:

Immediate Support

to serve as first responderfor student management incidents and matters that compromise the safety ofmembers of the school
to de-escalate situationswith the student(s) to ensure a safe and conducive learning environment
to render immediate supportto teachers in managing students’ behaviourial and peer-relationship issues

Corrective Approach

to lead in fact-finding andinvestigations of student misconduct and bullying cases, in line with schoolguidelines and processes
to discipline students withrespect and treat them with dignity
to recommend and implementfollow-up actions (detention, corrective work order, in-school suspension) formisconduct in line with the school policy

Preventive and RestorativeInterventions

to conduct Home visits with amember of the Student Development Team to reach out to students to assess riskybehaviours
to conduct periodicneighbourhood patrol to ensure that students conduct themselves well beyondschool compounds
to supervise students placedon Student Development Programmes (GEAR UP Programme, Special Education NeedProgramme)
to facilitate timely andeffective communication with parents/ guardians relating to
to engage parents on thenecessary preventive and restorative interventions for the student(s) suggestedby School
to partner external agencies,including the Singapore Police Force, the Ministry of Social and FamilyDevelopment and Family Service Centres (where necessary)
to review disciplinary trends
to suggest proactivecharacter development initiatives to the Student Development Team (leverage onexisting programmes)

Administrative andOperations Support

to assist with fact-findinginto cases (interviews with students, watching CCTV) and process the cases withthe Student Guidance Team
to document case findingsaccurately and maintain proper records on student interventions, so as toensure parity and continuity of care
to update student recordsinto the school intranet system
to providethe administrative support, where necessary

Qualification:

The Personnel shall have atleast 3 years’ relevant experience in youth engagement, especially in thecontext of school, managing students with social emotional issues and/orlearning difficulties.