ICT & AV Excecutive

Your tasks

ICT Support and Services

• Assist the ICT Manager in the management of school-owned and student-owned ICT devices, including asset loan & return, apps installation and basic troubleshooting & device restoration.
• Assist in supervising Desktop Engineers (DEs) to provide technical support and advice to staff and students, including laptop issues, resetting of passwords, etc.

• Support the procurement of ICT equipment and liaison with external vendors.
• Support the management of ICT-related accounts and password reset matters.

• Support HOD/ICT and ICT Manager in the updating of the official School Website

AV Support and Services

• Work closely and coordinate with HOD/ICT, ICT Manager and external vendors for procurement, installation and maintenance of AV equipment.

Manage the operation and maintenance of equipment in the Media Studio, as well as support the running of programmes in the studio.

• Conduct stock-take quarterly for AV equipment in the school and report loss or damages to HOD/ICT and ICT Manager.
• Help teachers set up or troubleshoot AV equipment for all teaching and learning purposes.

• Provide AV support for face-to-face and virtual school events and activities, including Speech Day, CNY concert, Parent-Teacher Conferences, weekly assemblies etc.
• Assist teachers-in-charge of the Media Club CCA in logistical and technical matters.

• Manage and update the TV Messaging System.
• Take photos of new staff and students, and during school events when necessary. Assist with the editing and processing of the photos for publication.

ICT Education

• Conduct training for students on ICT tools related to the school’s Digital Education Programme.
• Conduct training for teachers on use of ICT devices and apps.

Additional Duties Duties listed above are not exhaustive and candidate will be required to perform any other ICT-related duties as assigned by the School Leaders, HOD/ICT, SH/Digital Learning and ICT Manager.

Requirements

Qualifications, Skills & Experience of the Contractor’s Personnel

The Personnel should preferably have the following qualifications, skills and experience:

• Diploma qualification in IT or other diploma in a related field.
• The candidate should be a team player with good communication, organisational and interpersonal skills and high level of initiative.

• The candidate should be familiar with operating and maintaining ICT & AV equipment and applications in a school environment.
• The candidate should preferably have 3 years of coaching experience in ICT-related programmes.