Call Centre Operator, Jalan Bahar
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Job Description: Manage calls by other government agencies and provide correct advice in accordance to the Tobacco and Vaporisers Control Act. Manage enquiries/ feedback on Tobacco and Vaping related offences by member of public via call and email. Case reporting to Duty Manager for the follow-up on team deployment . Any administrative tasking as assigned by the Service Quality Manager. Timing : 10.00 AM to 10.00 PM / 10.00 PM to 10.00 AM Working Days : 2 Days work , 2 Days off basis Requirements: Minimum 1 year of call centre/customer service experience. Minimum Nitec qualification. Good communication and interpersonal skills.