Assistant Retail Manager

Job Summary Lead and coach employees to meet daily, weekly, and monthly objectives by managing workflow, enforcing safety standards, and driving shop KPIs. Identify inefficiencies and implement improvements to ensure operational excellence. Responsibilities Set clear daily, weekly, and monthly objectives and communicate them effectively to employees to align team efforts Organize workflow by assigning tasks and preparing detailed schedules to optimize productivity and resource use Oversee employee performance and provide coaching to enhance skills and improve work quality Identify operational inefficiencies and recommend actionable improvements to increase effectiveness and reduce waste Enforce strict adherence to safety guidelines and company standards to maintain a safe and compliant work environment Manage and drive shop Key Performance Indicators (KPIs) to achieve business goals and monitor progress Work extended hours and stand for prolonged periods as required to support operational demands Work on weekends and public holidays as part of operational needs to ensure continuous business operations Required competencies and certifications Proven experience as a Supervisor or in a similar leadership role Preferred competencies and qualifications Strong organizational abilities demonstrated by effectively coordinating team tasks and schedules Leadership skills shown through coaching and motivating employees to achieve performance targets Effective communication and interpersonal skills to facilitate clear information exchange and teamwork Self-motivated with a results-driven approach to meet and exceed operational goals Problem-solving skills applied to identify issues and implement practical solutions