Pantry & Coffee Machine Support Staff
Principal
Responsibilities
- Operate and monitor 3 automatic coffee machines.
- Refill coffee beans, milk, chocolate powder, tea, sugar, cups, lids and other pantry supplies.
- Clean and maintain coffee machines and pantry areas.
- Check machines for errors, leaks and other basic issues.
- Put up warning signs if a machine is unsafe or unavailable.
- Keep the Pantry tidy and safe.
- Clean sinks, dish racks, tables and common areas.
- Monitor pantry stock and conduct regular stock counts.
- Record stock usage, expiry dates, machine faults and daily activities.
- Follow FEFO (First-Expire, First-Out) for dated stock.
- Coordinate with the coffee machine service vendor for maintenance and repairs.
- Support good housekeeping and customer service standards.
Requirements
- Valid WSQ Food Safety Course Level 1 certification.
- Minimum 1 year relevant experience in pantry, hospitality, facilities, administration, customer service or similar work.
- Experience operating and cleaning automatic coffee machines or similar beverage equipment.
- Experience in stock checking, replenishment and basic record keeping, basic literacy and numeracy skills.
- Able to identify basic machine problems and report/escalate them promptly.
- Good interpersonal skills and a service-oriented attitude.
Preferred
- WSQ Customer Service certification or equivalent.
- Training in facilities management, hospitality, work place operations or pantry services.