Call Center Operator

Position : Command Centre Officer (Call Operator) Work Location : Jalan Bahar / Commonwealth Work Days & Time : Shift: 2 Days work, 2 Days Off (Working Hours: 10:00AM - 10:00PM / 10:00PM - 10:00AM) Salary : Up to $2,600.00 per month Role and Responsibilities: Manage calls and provide correct advice in accordance to the Tobacco and Vaporisers Control Act 1993 (TVCA). Manage enquiries/feedback on Tobacco and Vaping related offences by members of public via call and email. Case reporting to Duty Manager for follow-up on team deployment. Any administrative tasking as assigned by the Service Quality Manager.