Team Leader, Luxury Travel

Urbanberry Recruitment LtdSurbitonreedpublished 09/15/2026
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Selling and booking high end luxury travel is more than just looking at fancy hotels all day. It’s a specialised, niche area of travel that requires extensive travel industry knowledge, a superb focus on customer service and an ability to make sure your clients feel like they’re VIP’s, no matter what.

The position of Team Leader in Luxury Travel is an ideal opportunity to take your first steps into managing people from a position of an experienced Senior Travel Consultant.

You’ll still be responsible for building up and looking after your own portfolio of UHNW clients (don’t worry, there’s plenty of opportunity for you to have access to potential clients) but you’ll also have the additional responsibility of being a part of the management team.

Working in their sociable HQ, you’ll be liaising with your clients to book all forms of travel from private villas to 5* hotels, personal chauffeurs and much more. You’ll build close relationships with suppliers such as airlines and hotels and you’ll refine and solidify your client base over time.

The company you’ll be working for prides itself on a very customer centric approach. You’ll be given all the tools you need to ensure you’re able to deliver an efficient and memorable service - you just need to have the ambition and drive to succeed!

Team Leader, Luxury Travel - what we’re looking for: Travel industry experience in reservations - this can be luxury leisure, tailor made or corporate travel (you’ll really need to have your finger on the pulse of the industry). Ideally you’ll have had the opportunity to mentor/supervise more junior members of staff in a previous role. You’ll have used a GDS system to book air travel and hotels You’ll be motivated, pro-active and target driven. You’ll be tenacious and enjoy the prospect of building your own portfolio through phone outreach. A desire to lead a small team and an ability to inspire. A real team player who is keen to build a career with a company that offers brilliant benefits, personal and professional development and an opportunity to earn excellent commission. Someone who’s able to be office based, Monday-Friday An aptitude for learning, clear communication skills and a personable nature. A willingness to attend supplier events on average twice a month

Team Leader, Luxury Travel - the package: Fantastic starting salary plus commission, excellent OTE (please note the basic salary is above industry average so please do ask us about it!) Extensive complimentary facilities onsite including a gym and restaurant Private Healthcare and pension 22 days annual leave, increasing to 25 after 12 months of service

Please don’t hesitate to get in contact with us for any more information and an informal initial chat!