Quality Engineering Lead / QA Service Delivery Manager

We are looking for an experienced Quality Engineering Lead / QA Service Delivery Manager who will be responsible for the development and delivery of QA services for a strategic technology client. We are looking for someone who can combine quality management competencies, QA process building, and collaboration with R&D teams in an international environment.

You will actively influence the way testing processes are planned, implemented, and improved, supporting the client in raising product quality, increasing team efficiency, and developing test automation.

Daily tasks

• Co-creating and developing testing strategies for complex software products.
• Planning, estimation, and coordination of QA work related to functional, regression, exploratory, performance, and end-to-end testing.
• Managing the QA backlog, priorities, and team capacity.
• Defining, monitoring, and optimizing quality assurance processes.
• Designing and developing the delivery model for regression campaigns, fix validation, and pre-deployment testing.
• Identifying quality risks and recommending improvement actions.
• Collaborating with development teams, Product Owners, QA Leads, and business stakeholders.
• Conducting workshops, consultations, and agreements regarding software quality.
• Managing the QA team, developing competencies, and implementing work standards.
• Supporting the development of test automation and the use of AI in QA processes.
• Defining and monitoring KPIs related to the quality, efficiency, and timeliness of delivered services.
• Preparing reports, analyses, and data-driven recommendations.

Requirements

Requirements

• Minimum several years of experience in the QA / Quality Engineering area.
• Experience in the role of QA Manager, Test Manager, QA Lead, Test Lead, or Quality Engineering Lead.
• Practical experience in creating testing strategies and designing QA processes.
• Experience in managing regression testing, release validation, and quality assurance processes.
• Ability to estimate QA work, plan team capacity, and manage the backlog.
• Experience in developing and standardizing QA processes.
• Very good knowledge of ISTQB standards and practices.
• Good knowledge of test automation, CI/CD, and the modern Quality Engineering approach.
• Experience in defining KPIs, data analysis, and preparing business and technical recommendations.
• Experience in collaborating with development teams, R&D, and business stakeholders.
• Very good communication, organizational, and leadership skills.
• Proactive approach and the ability to build partnership relations with the client.
• English language at C1 level.

Nice to have

• Knowledge of the French language.
• Experience in enterprise environments, cybersecurity, or infrastructure products.
• Experience in performance testing and benchmarks.
• Practical knowledge of end-to-end test automation.
• Knowledge of Risk-Based Testing.
• Experience in the transformation or building of a QA organization.
• Use of AI tools in testing processes.

Must have: QA, ISTQB, CI/CD

Nice to have: Testing, AI