Senior QA Automation Developer – (Platform)
Upgrade helps its customers move in the right direction through affordable and responsible financial products. Since 2017, we have helped more than 7.5 million customers access more than $42 billion in consumer credit. By relentlessly focusing on improving our customers' financial well-being, we develop products that allow them to save money and support them for a better financial future. We are backed by some of the best investors in the technology field and were recently valued at $7.3 billion.
We are constantly recognized for our culture of collaboration and inclusion. More recently, we have been ranked among the Top fintech companies in the world by CNBC, Best Places to Work by Built In, and by the San Francisco Business Times, Best Places to Work in America by Newsweek, Best "Startup" Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.
We are looking for new team members who are enthusiastic about designing and delivering new and better products. Join us and help build a better financial future for millions of people.
About the position
Our QA-Core team exists so that every engineering team at Upgrade can test its software quickly and have confidence in the results. We are looking for a senior QA automation engineer to design and build test automation infrastructure, tools, as well as agentic solutions to increase engineering productivity. This is not a traditional product QA role — it is a build role. You will work closely with our product teams to understand their automation needs, design services from scratch, deploy them to production clusters, and take ownership of them.
This position is fully remote and open to candidates based in Canada.
Our core technologies include
Java, Python, Kubernetes, Selenium WebDriver, Playwright, TestNG, Maven, Git, Jenkins, ArgoCD, SQL, Grafana, SumoLogic, Docker, Gatling, Claude Code, MCP server
What you will do
Design and be responsible for the automation framework for functional and performance testing.
Build agents to automate existing QA/testing workflows and reduce engineering friction.
Build the applications and services that automation depends on, deploy them, and operate them in production environments.
Take prototypes through to completion. Build timely demonstrations, gather feedback from the teams that will use them, and iterate through successive versions until they are robust, monitored, and operating with mature quality.
Identify gaps in existing frameworks and tools, and iterate toward solutions that fill them.
What we are looking for
5 to 7 years or more of experience in building production software, with demonstrated expertise in test infrastructure, test frameworks, and developer tooling, as well as good practical knowledge of platform engineering.
Proven experience in building agentic solutions and test automation frameworks from scratch — designed, delivered, iterated, and adopted as part of the way other engineers work.
Proficiency with agentic coding tools as part of your daily work: ability to orchestrate multiple agents to execute tasks and to review pull requests (PRs) generated by agents.
Hands-on experience with micro-services, Kubernetes, and deployment lifecycle management.
Ability to transform an ambiguous problem statement into a well-defined and defensible solution, independently.
What we offer you
Competitive salary and stock option plan
Medical, dental, and vision insurance coverage
Flexible paid time off
Growth and professional development opportunities
Paid parental leave
Health and wellness initiatives
Language
English is required for this position, as it involves interacting with staff at Upgrade's offices worldwide.
English language is required for this position, as it involves interacting with staff at Upgrade's offices worldwide.
Environmental and working conditions
Work is performed indoors in a fast-paced environment that requires the ability to manage multiple priorities and adhere to established workflows, schedules, and service expectations.
Employees regularly enter, extract, and exchange information accurately using digital systems and applications to support operational and customer service goals.
The position requires the ability to receive and exchange information with customers, colleagues, supervisors, and cross-functional partners through available communication methods, which may include meetings, emails, phone calls, and digital collaboration tools, and may involve real-time, verbal, or in-person exchanges as business needs dictate.
Duties may include managing a high volume of incoming and/or outgoing customer interactions as well as work activities using telecommunication and computer systems. The position requires the ability to read, analyze, and interpret information displayed on a computer screen and maintain a working posture for long periods, in accordance with the job requirements.
Work may be performed in a contact center, an office, or remotely, depending on business needs and the nature of the position. On-site work environments may include shared workspaces, standard office lighting, and moderate background noise typical of customer service or operational environments.
Remote employees are responsible for maintaining a secure and productive workspace with a reliable internet connection that supports company systems and protects the confidentiality of company and customer information.
Reasonable accommodations may be made to allow qualified individuals with disabilities to perform the essential functions of the job, in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.
We are an equal opportunity employer and value diversity within our company. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, marital status, veteran status, or disability status.
Upgrade does not accept unsolicited applications submitted by recruitment agencies, headhunters, or any other third party. Any resume submitted to an Upgrade employee without a current, prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fees. Agencies must obtain prior written approval from Upgrade's talent acquisition department to submit candidates, and only if a valid and duly signed agreement is in place.