Reception And Sales Assistant

We are seeking a polished, articulate, and highly organized Sales Assistant & Receptionist to manage our front office and support the sales team in our Dubai office.

Front Office & Reception

• Serve as the first point of contact for all clients, visitors, and incoming communications
• Maintain a welcoming, professional reception environment at all times
• Manage the front desk including visitor sign-in, meeting room preparation, and daily office readiness
• Serve coffee, refreshments, and light hospitality to visiting clients and internal management

Sales Support & Lead Filtering

• Answer all incoming calls with professionalism; screen, route, and take accurate call notes
• Qualify and filter inbound enquiries, capturing lead details and directing them to the appropriate sales team member
• Log and maintain lead information accurately in the CRM system
• Follow up on basic client enquiries and assist with scheduling appointments for the sales team

Administrative Support

• Provide general administrative support to the sales and management team
• Manage incoming and outgoing correspondence, couriers, and office supplies
• Coordinate and prepare meeting rooms and materials for client presentations
• Assist with document preparation, filing, and data entry as required

Experience & Education

• 1–3 years of experience in a receptionist, front office, sales support, or hospitality role
• Experience in a Real Estate Business, Professional services, Citizenship by Investment services, or corporate environment is a plus
• Diploma or degree in Business Administration, Hospitality, or a related field preferred

Skills & Competencies

• Excellent interpersonal and communication skills; warm, professional telephone manner
• Strong organisational skills with the ability to multi-task in a fast-paced environment
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with CRM systems
• Discreet, trustworthy, and capable of handling confidential client information
• Well-groomed and presented to a high professional standard at all times

Language Requirements

• Native or near-native fluency in Russian, Ukrainian, Belarusian, Polish, or another Eastern European language — essential
• Fluent English (spoken and written) — required for all client-facing and internal communication
• Additional languages such as any Eastern European or Arabic are advantageous