Residence Support Assistant

Professional Services

Campus Services

Paisley Campus

Residence Support Assistant

Salary: £25,249 per annum, pro rata Part time: 16 hours per week, Monday, Tuesday, Thursday and Friday, 10:00am-2:00pm, with some flexibility available. Permanent

Unfortunately, this role is not eligible for visa sponsorship in line with Home Office requirements. Applicants will therefore be unable to secure a Skilled Worker visa for this role and will require an alternative source of right to work in the UK

Please note that the information provided in this advert is correct at the time of writing. The University cannot guarantee sponsorship, and we encourage you to keep up to date with any changes that the Home Office may introduce.

THE POST – Residence Support Assistant

The successful candidate will form part of the front of house support to assist the Residence Team, Paisley Campus in the day-to-day provision of activities to ensure that residents are afforded the best possible service in a safe, welcoming, supportive and pleasant environment which facilitates academic and personal development. The post holder must maintain and develop the various records and systems to ensure ease of accessibility. They will provide reception support, handle mail and correspond with both students and visitors to the Residences.

The successful candidate should have the following:

• Good standard of general education with 3 standard grades or equivalent is required.
• Strong administrative, IT and communication skills, with the ability to manage a range of office-based tasks effectively.
• Experience of working within a customer-focused environment.
• Administration experience in a busy office environment.
• Experience of general office administration practices.

ABOUT US

University of the West of Scotland is a placemaking institution that is proud to be an integral part of its local communities, with a national and international reach: the University has four campuses in Scotland in Ayr, Dumfries, Lanarkshire and Paisley, as well as a campus in London Docklands. UWS has almost 100 international partnerships and its student community comprises more than 100 nationalities.

UWS is committed to providing education opportunities for all, empowering individuals to reach their full potential. The University creates meaningful impact locally, nationally and globally through innovative learning and teaching, pioneering research, and transformative partnerships. UWS is committed to the UNSDGs and was ranked joint 1st in Scotland and joint 4th in the UK for quality education (SDG4); and 1st in the UK and 39th globally for our contribution to decent work and economic growth (SDG8) in the Times Higher Education Sustainability Impact Ratings 2026.

90% of UWS research was classed as world-leading, internationally excellent, or recognised internationally in the REF (Research Excellence Framework) 2021.

Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future.

We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes:

• 24 days of annual leave, plus a further 12 days for public/university holidays
• An additional days leave on your birthday
• Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme
• A flexible approach to working pattern and work-life balance
• Employee discount scheme across 3,500 retailers
• Fitness facilities across our campuses
• Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme
• Professional, career and research development opportunities.

Closing Date: Sunday 25th October 2026 Interview Date: Week commencing 2nd November 2026