Office Clerk in the Secretariat (m/f/d) (Secretary)

As one of Germany's most high-performing university hospitals, UKB combines top performance in medicine and research with excellent teaching. Every year, over half a million patients are treated at UKB on an outpatient and inpatient basis. Around 3,500 people study medicine and dentistry here, and additionally, over 600 people are trained in healthcare professions annually. With around 9,900 employees, UKB is the third-largest employer in the Bonn/Rhein-Sieg region. In the Focus clinic list, UKB holds 1st place among university hospitals in NRW and has the second-highest Case-Mix-Index (case severity) among university hospitals nationwide. In 2024, UKB was able to secure nearly €100 million in third-party funding for research, development, and teaching. For the fourth consecutive year, the F.A.Z. Institute honored UKB as "Germany's Training Champion" and "Germany's most desirable employer."

In the Klinik und Poliklinik der Hals-Nasen-Ohren-Heilkunde of the Universitätsklinikum Bonn (Director: Univ.-Prof. Dr. med. Sebastian Strieth), the following position is to be filled at the earliest possible date in full-time (38.5 hours/week) / part-time in the Sektion für Phoniatrie u. Pädaudiologie (Head: Dr. med. Antonia Nolte):

Office Clerk in the Secretariat (m/f/d)

The position is to be filled on a permanent basis.

The Klinik und Poliklinik für Hals-Nasen-Ohren-Heilkunde covers the specialty in its entire breadth and has a Sektion für Phoniatrie und Pädaudiologie. Clinical and scientific focuses lie in the area of tumor surgery in the head and neck region as well as in the provision of implantable hearing systems.

Your tasks:

• Organization of the secretariat and ensuring smooth daily operations
• Handling correspondence (E-mail, telephone, mail) also using a telephone chatbot
• Appointment planning, coordination, and monitoring
• Organization as well as preparation and follow-up of meetings
• Preparing service billing
• Patient admissions in the clinic's own IT system (Orbis/SAP)
• Mutual absence representation in the shared secretariat

Your profile:

• Completed training in the commercial sector or as a medizinische Fachangestellte
• MS Office skills
• Experience with clinic-specific patient billing (outpatient and inpatient)
• Good English skills
• Flexibility and teamwork skills

We offer:

• Responsible and versatile: a workplace with great creative freedom in a collegial team
• Payment according to TV-L: Collective agreement remuneration incl. annual special payment, company pension scheme
• Flexible for families: possibility of a place in the company daycare center and offers for those returning from parental leave
• Clever for work: good connection to the SWB network, possibility of an interest-free loan for the purchase of an E-Bike
• Supported further training: individual development opportunities through courses, e-learning, and coaching
• Start with a system: structured onboarding
• Healthy at the workplace: numerous health promotion offers, free membership in the UKB gym
• Employer benefits: discounted offers for employees (Corporate Benefits)

We are committed to diversity and equal opportunity. Our goal is to increase the proportion of women in areas where women are underrepresented and to particularly promote their careers. We therefore strongly encourage highly qualified women to apply. Applications will be treated in accordance with the Landesgleichstellungsgesetz. Applications from suitable people with proven severe disabilities and persons equated to them are particularly welcome.

Contact:

Do you recognize yourself in this profile and want to become part of our team? Then we look forward to receiving your application within four weeks, stating the job advertisement number ST-42003 to:

Direktion der

Klinik und Poliklinik für Hals-Nasen-Ohren-Heilkunde

Universitätsklinikum Bonn

Venusberg-Campus-1

53127 Bonn

E-Mail: hno@ukbonn.de

www.ukbonn.de/hno