ADMINISTRATIVE SERVICES ASSISTANT (OA)

You will serve as an Administrative Services Assistant (OA) located within the Administration, Security, Logistics, and Information Technology (N1/4/6) Department of NAVY WARFARE DEVELOPMENT CENTER.

Major duties

• You will manage the full spectrum of administrative and clerical support for the Administration Division, encompassing correspondence control, records management, and official mail operations.
• You will manage correspondence, the incumbent applies a comprehensive knowledge of the Navy Correspondence Manual to draft, format, and proofread all outgoing documents for signature.
• You will establish and maintain the Center's official files in accordance with governing Navy procedures, including the required handling, storage, and protection of classified material.
• You will serve as the Mail Clerk/Orderly, ensuring all official U.S. mail is properly sorted, handled, accounted for, and documented in accordance with USPS and USN regulations.
• You will transport incoming and outgoing mail to and from the base postal directory and ensuring proper storage at all times.
• You will be responsible for receiving all office visitors and phone calls, personally providing requested information when possible or directing visitors to the appropriate staff.
• You will serve as the Center's primary point of contact for CPPA program requirements, providing technically sound explanations of all related regulations and procedures to ensure transactions are executed accurately.
• You will serve as the primary advisor for military pay, records, and personnel issues throughout a service member's tour, submitting and tracking all related cases and documents to the supporting TSC via the Salesforce/eCRM system.
• You will attend all required CPPA meetings and training to maintain technical proficiency.
• You will be responsible for the complete and accurate in-processing of all new military, civilian, and contractor employees for the Center in Total Workforce Management Services (TWMS) and Navy Family Accountability and Assessment System (NFAAS).

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience performing a full range of administrative and clerical support duties, including preparing, receiving, reviewing, and verifying documents for review and approval by senior-level civilian and military managers or officials. Experience serving as a Command Pay and Personnel Administrator (CPPA) to process military personnel transactions, pay, and entitlements. Experience using enterprise-level Navy databases and systems (such as the Navy Standard Integrated Personnel System (NSIPS), Salesforce Enterprise Customer Relationship Management (eCRM), Bureau of Naval Personnel Online (BOL), Total Workforce Management Services (TWMS), and the Navy Family Accountability and Assessment System (NFAAS)) to manage personnel records and execute the complete and accurate in-processing of all new military, civilian, and contractor employees. Experience managing official Mail Management Programs and Navy Records and Forms Management processes in compliance with Navy directives. Experience utilizing standard office automation software (such as Microsoft Word, Excel, PowerPoint, Access, and Adobe Professional) to manage databases, track data, and draft official products. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.