Benefits Coordinator

About the Position: Serves as Benefits Coordinator for the eligible beneficiaries under the supervision of the Chief, Casualty Assistance Center (CAC) supervisor and in close coordination with the Support Coordinator and Financial Counselor.

Major duties

• Plan, develop, implement, and evaluate comprehensive, basic, and intermediate level services. Identify and recommend program resource requirements. Provide technical guidance to all staff personnel that perform duties in support of the mission.
• Benefits Coordinator reviews current federal and state laws to determine families’ benefits and entitlements due i.e., Servicemember’s Life Group Insurance (SGLI), Death Gratuity (DG), and other benefits.
• Independently plan, organize, direct, and administer a wide variety of distinct types of benefits and services available under Army, Federal and State programs, each with separate eligibility requirements and regulatory provisions.
• Develop and implement public forum and information programs as they relate to Casualty Services Survivor Benefits, and the various government life insurance programs.
• Stay current on all statutory changes in entitlement programs, analyzes effects on Survivor benefits and ensures changes are publicized.
• Maintain an understanding of the Survivor Benefit Program (SBP) and the interaction of Federal Benefits. Ensures Families receive SBP counseling as appropriate.
• Provide assistance to other Casualty employees: Casualty Operations Manager, Mortuary Affairs Coordinator, Memorial Affairs Coordinator, and Training Instructor.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes assisting with casualty affairs duties; coordinating with other federal agencies to determine benefits and entitlements; and briefing beneficiaries of deceased service members on entitlements. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). OR Education: One and a half years of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Mortuary Science, Insurance Management, Funeral Services. (Note: You must attach a copy of your transcripts.). OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond one year (total semester hours minus 18) by 9. Add the two percentages. Time in Grade Requirement GS-9: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-7).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.