SUPERVISORY CRIME RECORDS MANAGEMENT SPECIALIST

About the Position: You will serves as a subject-matter expert and Branch Chief in the Crime Records Center for the Crime Records Branch; ensuring compliance with the DACID Records Management (RM) program through the Army Law Enforcement Record Lifecycle. You will be responsible for the thoroughness and accuracy of work products and full responsibility for organizing, planning, and accomplishing the CRC's functional responsibilities.

Major duties

• Designs and enacts protocols to analyze, secure, and handle information from criminal investigation reports, ensuring data integrity and compliance.
• Leads complex record tracing and retrieval in large law enforcement databases (e.g., DCII, ALERTS), ensuring rigorous data handling protocols are met.
• Coordinates and conducts specialized, high-visibility background screenings for senior positions, including General Officer, SES, and presidential appointments.
• Manages daily branch operations, assigning work based on priority, urgency, and employee skills, while fostering professional development.
• Oversees all human capital duties for the branch, from interviewing and hiring candidates to managing promotions and reassignments.
• Fosters a positive, disciplined workplace by counseling staff on administrative and performance issues and resolving informal complaints.
• Directs and monitors Crime Records Branch activities by adjusting workflows, setting priorities, and adapting schedules to manage substantial workloads.
• Serves on behalf of the Records Administrator and expert for the Army Law Enforcement Compliance and File Demand Program.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes serving as a supervising records administrator, program lead, or subject matter expert for law enforcement, investigative, or criminal justice records programs; interpreting and applying federal laws, NARA retention schedules, FOIA, and the Privacy Act to govern the lifecycle and disposition of sensitive and classified criminal investigative case files; supervising, directing, mentoring, and evaluating the work of a technical support or records management staff while balancing strategic oversight with direct, hands-on operational involvement in processing high-volume records requests, performing Privacy Act reviews/redactions, and executing physical records cleanup; coordinating complex record retrieval, database management, and high-visibility vetting queries (such as suitability or background screenings) with internal and external federal stakeholders; and conducting quality-control reviews, reconciling file inventories, and assessing overall program workflows to deliver authoritative, agency-wide technical guidance and implement business process improvements. This definition of specialized experience is typical work performed at the next lower grade/level position in the federal service (GS-12). You will be evaluated on the basis of your level of competency in the following areas: Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.